Quality Manager

General Dynamics Information Technology • Boone, MO

34d • $93,662 - $126,500 • Onsite

About The Position

Transform technology into opportunity as a Quality Analyst Senior at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. Job Summary: The DoW Quality Manager is responsible for developing, implementing, and maintaining quality management systems (QMS) to support Department of War (DoW) operations and projects. This role places a strong emphasis on documentation control, records management, auditing, and root-cause analysis to ensure compliance with applicable standards such as ISO 9001, CMMI, and Six Sigma. The Quality Manager is tasked with driving continuous improvement, resolving non-conformities through preventative measures, and fostering a culture of operational excellence and accountability.

Requirements

• Skills: ISO 9001, Quality Management, Root Cause Analysis (RCA)
• Experience: 5 + years of related experience
• US Citizenship Required: Yes
• Clearance: Secret
• Minimum Education: A Bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance.
• Education and experience requirements may be substituted with: A Master’s Degree (in subjects described above) and three years must be specialized experience. No degree and 11 years of general experience of which at least eight years must be specialized experience.
• Experience Minimum of 5 years of quality management experience, ideally within a DoW or defense-related environment.
• Strong expertise in documentation control, auditing, and root-cause analysis for problem resolution.
• Experience establishing, running, and improving QMS in compliance with standards such as ISO 9001 or CMMI.
• Proficiency in problem-solving methodologies such as root-cause analysis, Ishikawa (fishbone) diagrams, or 5 Whys.
• Strong attention to detail and ability to manage a high volume of documentation and auditing requirements.
• Excellent organizational and project management skills.
• Ability to communicate and present findings, recommendations, and performance metrics effectively.
• Candidate must meet Germany TESA requirements as follows: A Bachelor’s Degree and three (3) years of recent specialized experience; or Associates Degree and seven (7) years of recent specialized experience; or No degree and 11 years or recent specialized experience.

Nice To Haves

• ISO 9001 Lead Auditor Certification.
• Six Sigma Green/Black Belt.
• Certified Quality Manager (CQM).
• CMMI Associate or Professional Certification.
• Experience with DoW acquisition and compliance frameworks, including familiarity with MIL-STD and DFARS requirements.
• Advanced degree in Quality Management, Systems Engineering, or Process Improvement.
• Experience utilizing software platforms for process automation, document management, and performance reporting.

Responsibilities

• Establish and maintain QMS frameworks that meet the requirements of ISO 9001, CMMI, and other applicable standards.
• Conduct regular reviews and updates of the QMS to ensure alignment with DoW regulations, mission-specific objectives, and emerging best practices.
• Oversee the creation, management, and distribution of controlled documentation, ensuring compliance with industry standards and organizational policies.
• Implement and enforce systems for document tracking, version control, and approval workflows.
• Maintain accurate and accessible records to support audits, compliance checks, and operational needs.
• Plan, schedule, and conduct internal and external quality audits to evaluate adherence to QMS requirements, documentation standards, and regulatory guidelines.
• Work with project teams to achieve "audit readiness," ensuring all documentation, systems, and processes are prepared for third-party or regulatory audits.
• Address findings from audits and assessments by implementing corrective and preventive action plans.
• Investigate and resolve non-conformities by conducting detailed root-cause analyses to identify the underlying factors contributing to quality failures.
• Develop and implement corrective actions to address immediate issues and preventive measures to avoid recurrence.
• Collaborate with cross-functional teams to ensure sustainable solutions are applied, documented, and monitored for effectiveness.
• Drive continuous improvement initiatives using quality improvement methodologies such as Six Sigma, Lean, and PDCA cycles.
• Identify inefficiencies or risks in processes and recommend adjustments to optimize outcomes.
• Develop systems and workflows to improve organizational performance and reduce variability in outcomes.
• Create and enforce policies and procedures to ensure compliance with DoW standards, contractual obligations, and federal regulations.
• Partner with stakeholders to ensure consistent understanding and application of quality guidelines.
• Define, measure, and analyze key performance indicators (KPIs) to monitor the effectiveness of quality management programs.
• Create reports and dashboards that communicate findings, trends, and improvements to organizational leadership and other stakeholders.
• Monitor the implementation of corrective and preventive actions to verify sustained quality improvements.
• Lead cross-functional efforts to implement quality-related initiatives and best practices throughout the organization.
• Organize and deliver training sessions focused on documentation control, quality processes, root-cause analysis, and audit readiness.
• Act as a resource and mentor to teams in matters related to quality assurance and compliance.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay
• Paid time off
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior