Sr. Quality Manager
About The Position
Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality related objects through the use of quality meetings, planning, training, statistics and internal/external audits. Ensure that processes and products are in compliance with current implemented Quality Management System requirements. This is a high-impact leadership opportunity where you will drive quality excellence, lead Lean initiatives, and shape operational performance across multiple locations. You will play a key role in influencing culture, improving processes, and enhancing customer satisfaction across the region.
Requirements
- Bachelor’s degree or 8+ years of Quality Assurance/Control experience
- Experience with TQM, ISO/QS 9000, and Statistical Process Control (SPC)
- Minimum 1 year of management experience
- Demonstrated strong safety mindset
- Candidates must be authorized to work in the U.S. without sponsorship
Nice To Haves
- ASQ Certification
- ISO Lead Assessor Certification
- 10+ years of Quality experience
- 3+ years of leadership experience
- Experience in strategic planning, leadership development, and team building
Responsibilities
- Lead regional Quality Assurance strategy and execution across multiple sites
- Drive Lean Management initiatives aligned with company objectives
- Foster a strong quality-first culture in partnership with site leadership
- Oversee compliance with ISO, AS, or TS standards, where applicable
- Participate in the Corporate Quality Improvement Board (CQIB)
- Report on the effectiveness of the regional Quality Assurance system
- Analyze customer and vendor claims, including trend reporting
- Lead Corrective/Preventative Action processes (CPAR)
- Conduct quarterly site visits for training, coaching, and alignment
- Coordinate internal and external Quality System audits
- Provide technical support to internal teams and external partners
- Partner with leadership to establish quality goals and performance metrics
- Support training and development in Quality, Lean, and Safety
- Lead or support Lean and Quality team members, including supervisory responsibilities as needed
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) or RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
