Quality Manager

Mountain Community Health•Bristol, VT

About The Position

Mountain Community Health is a Federally Qualified Health Center and recognized Patient-Centered Medical Home serving roughly 4,300 patients across the five-town Bristol area with primary care, dental, and behavioral health services. We care for everyone who walks through the door, regardless of ability to pay. Quality is not a reporting function here. UDS, PCMH recognition, and our grant commitments all depend on this work being right. You will own the technical integrity of the data and the improvement work it drives.

Requirements

Demonstrated ability to pull, clean, validate, and analyze healthcare data independently, including advanced Excel and EHR-based reporting.
A track record of turning data into something a non-technical audience acted on.
Strong project management and follow-through. This role owns deadlines that do not move.
Comfort telling a physician or an executive that the data does not support what they hoped it would.
Bachelor's degree in public health, health informatics, data analytics, or a related field. Equivalent experience considered.

Nice To Haves

FQHC or PCMH experience
HRSA and UDS reporting knowledge
eClinicalWorks reporting including eBO
SQL or Power BI or Tableau
PDSA or Lean methodology

Responsibilities

Quality measure definitions, data sources, and reporting logic, documented so results are reproducible.
Standardizing our eClinicalWorks reporting so the same question returns the same answer every time, and leading UDS reporting end to end.
Dashboards and reports for clinical teams, leadership, the Quality Committee, and the Board.
Day to day QI/QA program: quality calendar, PDSA cycles, corrective actions, HRSA and PCMH documentation.
Registries, care gap reports, and stratified analyses that surface disparities in access and outcomes.