Quality Manager

Huntsman Corporation • Houston, TX

1d • Onsite

About The Position

Huntsman is seeking a Quality Assurance Manager for its Advanced Materials Division in Conroe. This role reports to the Technical Manager and is responsible for the overall quality function at the Conroe plant, including quality control, quality assurance, and quality management system processes. The position involves planning, implementing, managing, and improving quality processes to enhance internal efficiencies and customer satisfaction, especially as the site transitions to markets where quality and product consistency are critical. The Quality Assurance Manager will ensure the safe, cost-effective, and efficient operation of the Conroe plant Quality team, drive a culture of quality assurance, and serve as the direct point of contact for QA/QC functions at the site. This role also manages quality engineers, a quality specialist, an analytical chemist, and oversees lab technician contractors. Key responsibilities include managing laboratory quality control processes, overseeing the new product introduction (NPI) process for final manufacturing sign-off, ensuring compliance and certification to the ISO 9001 quality standard, maintaining KPIs, investigating customer complaints, interacting with customers and the commercial team, organizing customer audits, responding to customer surveys, monitoring action items, providing guidance on SAP QM and LIMS, identifying improvement opportunities, managing raw material specifications and supplier reviews, ensuring adequate training, managing the annual budget for the quality function, and serving as a liaison for global quality initiatives.

Requirements

• Bachelor’s degree in chemistry, Engineering, or Business Administration discipline
• 15+ years' experience in applied Quality Assurance, preferably in a chemical plant environment.
• Experience as an ISO9001 auditor
• Demonstrated excellent ability to communicate effectively and lead quality-based teams
• Results oriented with strong planning, organization, and communication skills (verbal and written)
• Unrestricted right to work for Huntsman in the United States

Nice To Haves

• cGMP practices and Six Sigma (preferred)
• Pharma, healthcare or semiconductor background experience is a plus

Responsibilities

• Ensure safe, cost-effective, and efficient operation of the Conroe plant Quality team, including personnel and equipment performance
• Ensure applicable EHS policies and procedures are followed
• Drive a culture of quality assurance versus quality control throughout site
• Direct point contact for QA/QC function at the site
• Manages quality engineers, quality specialist, analytical chemist and has oversight of staff lab technician contractors through contracting agency
• Manage laboratory quality control processes to ensure finished goods are tested and on-specification as well as in-control prior to shipment
• Accountable for the new product introduction (NPI) process for final manufacturing sign-off, including review and approval of product specifications, laboratory test methods, and COA profiles
• Oversee plant compliance and certification to ISO 9001 quality standard
• Maintain KPIs to measure plant quality performance
• Ensure timely investigation of customer complaints assigned to Conroe plant. Review complaint responses for adequacy of investigation and effectiveness of corrective/preventive actions.
• Interact with the Huntsman commercial team and directly with customers as needed to ascertain customer requirements and resolve issues.
• Organize and facilitate onsite customer quality audits and customer site visits
• Ensure timely response to customer quality surveys and questionnaires
• Monitor implementation of all action items assigned to Quality personnel (ex: from audits, nonconforming product investigations, customer complaints, etc.)
• Provide guidance and enforce governance for SAP QM and LIMS transactions
• Identifies trends and opportunities for quality process improvements
• Maintain raw material specifications and ensure a receiving process is in place to monitor raw material quality prior to use
• Works with regional quality group to perform regular supplier performance reviews for key raw material and packaging suppliers; and participate in supplier quality audits as needed.
• Ensure adequate training on Quality processes; regularly review existing procedures for updates and improvements.
• Manage annual budget for Conroe quality function, including timely requests for capital projects and personnel
• Serve as plant liaison and subject matter expert on Global Quality, Supply Chain, and Manufacturing initiatives related to quality

What This Job Offers

• Job Type: Full-time
• Career Level: Senior