Quality Manager

Quality Manager•Bolingbrook, IL

34d•$96,555 - $125,563

About The Position

Quality Manager The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve; 1) customer satisfaction and 2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement. As a Quality Manager you will: Ensure compliance with the customer requirements, quality policy, company standards, regulatory and external standards. Measure and improve customer satisfaction and cost of quality. Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. Develop and implement the Quality led APQP activities specified within company process to assure quality from concept to production. Effectively interact with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products. Work directly with suppliers to ensure compliance of supplied materials. Work directly with customers to support quality requirements. Work with purchasing staff to establish quality requirements for external suppliers. Develop policies and procedures to ensure quality product. Write technical and management systems reports. Bring together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures. Manage and improves the Companys quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods. Set Quality compliance objectives and ensures that targets are achieved. Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods. Facilitate analysis and coordinates activities related to process/system improvement projects. Determine staffing requirements to meet quality and delivery expectations. Maintain operations data and prepares productivity/quality reports for management. Direct and coordinate the activities of team engaged in quality functions including inspection, analysis and training. Make final determinations or dispositions related to non-conforming materials. Monitor indicators related to ensuring employees conform to production or processing standards. Keep up to date with industry trends by attending conferences and training courses.

Requirements

Holds a Bachelors Degree in Mechanical or Electrical Engineering (or similar)
Has 10+ years of progressive experience in Quality or similar role.
Is a Lean Six Sigma Black belt or Master Black belt
Is a statistical Problem Solving (Red X) Trainer
Has Baldrige framework experience
Has excellent interpersonal skills and ability to communicate with peers and internal and external customers.
Possesses strong problem solving skills (Lean six sigma, red-x, 8D, etc)
Has strong change management skills
Possesses knowledge of MS Windows, Word, Spreadsheet and project applications is required.
Has the ability to travel overnight 10 to 20% and on occasional weekends.

Responsibilities

Ensure compliance with the customer requirements, quality policy, company standards, regulatory and external standards.
Measure and improve customer satisfaction and cost of quality.
Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
Develop and implement the Quality led APQP activities specified within company process to assure quality from concept to production.
Effectively interact with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products.
Work directly with suppliers to ensure compliance of supplied materials.
Work directly with customers to support quality requirements.
Work with purchasing staff to establish quality requirements for external suppliers.
Develop policies and procedures to ensure quality product.
Write technical and management systems reports.
Bring together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.
Manage and improves the Companys quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
Set Quality compliance objectives and ensures that targets are achieved.
Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
Facilitate analysis and coordinates activities related to process/system improvement projects.
Determine staffing requirements to meet quality and delivery expectations.
Maintain operations data and prepares productivity/quality reports for management.
Direct and coordinate the activities of team engaged in quality functions including inspection, analysis and training.
Make final determinations or dispositions related to non-conforming materials.
Monitor indicators related to ensuring employees conform to production or processing standards.
Keep up to date with industry trends by attending conferences and training courses.