Quality Manager

EIS Wire & Cable•South Hadley, MA

11d•Onsite

About The Position

EIS Wire and Cable is seeking an analytical and hands-on Quality Manager to lead quality assurance, quality control, compliance, and continuous-improvement activities within a wire and cable manufacturing environment. EIS Wire and Cable's long history of engineering expertise and manufacturing excellence has resulted in strong and lasting business relationships with customers in a wide range of diverse industries. Our customers can count on the quality, service, and attention to evolving needs that they would expect of a manufacturing partner. Today, EIS Wire and Cable Company operates a modern 125,000 sq. ft. facility based in Western Massachusetts and specializes in manufacturing a wide range of custom design and standard construction products-from single conductor hook-up wire to complex multi conductor composite cables.

Requirements

Bachelor’s degree in quality, engineering, manufacturing, operations, business, or equivalent experience.
Five or more years of progressive quality experience in manufacturing.
Experience managing or substantially supporting an AS9100 quality management system.
Demonstrated experience with quality metrics, data analysis, corrective action, internal auditing, and nonconformance management.
Strong proficiency in Microsoft Excel, including functions, tables, filters, pivot tables, charts, data validation, and data cleanup.
Experience creating management reports, dashboards, Pareto charts, trend charts, and performance summaries.

Nice To Haves

Experience with AS9100 implementation.
Experience in aerospace, defense, medical, automotive, electronics, or other highly regulated manufacturing.
Experience formal corrective-action systems

Responsibilities

Preparation, implementation, and maintenance of the company’s AS9100.
Support management reviews with accurate performance data and documented follow-up actions.
Establish and maintain a structured system for collecting and analyzing quality data from production, inspection, customers, suppliers, and internal processes.
Monitor first-pass yield, scrap, rework, nonconformances, customer returns, defects, inspection results, and on-time corrective-action completion.
Lead or support root-cause investigations and formal corrective-action responses.
Maintain objective evidence supporting product conformity and corrective-action effectiveness.
Lead root-cause analysis using appropriate methods such as 5 Why, fishbone analysis, fault-tree analysis, 8D, Pareto analysis, process mapping, and trend analysis.
Ensure corrective actions address systemic causes rather than only correcting individual defects.
Maintain a disciplined corrective-action log with clear status and objective evidence.
Support supplier-quality activities, including supplier corrective actions, incoming inspection, material nonconformances, and supplier performance monitoring.
Lead and develop quality personnel, inspectors, technicians, and other employees.
Establish quality procedures to train new and existing employees, inspection requirements, nonconforming-product controls, documentation, and customer-specific requirements.
Promote a quality culture based on prevention, fact-based decisions, accountability, and continuous improvement.
Work effectively with production while maintaining independent quality judgment.
Communicate quality issues clearly to both hourly employees and executive management.