Registered Nurse Quality Manager

Liberty Healthcare•Portland, OR

22h•$90,000•Remote

About The Position

Experienced nursing leaders are encouraged to consider an anticipated opening and full-time Quality Manager position with Liberty Healthcare. This is a key leadership role with new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities. Program elements will include Partnering with state agency teams, Creating an ideal experience for individuals who report complaints and grievances, Reviewing, triaging, processing reported incidents on a timely basis, Ensuring a high degree of consistency and quality of reviews, Data analysis and reporting, Providing technical assistance to HCBS providers, Preparing for future initiatives.

Requirements

Licensed professionally in Maine as a Registered Nurse
At least five years of nursing leadership experience
Well versed in critical incident management
Well versed in quality management
Well versed in performance improvement
Well versed in inter-rater reliability
Well versed in Medicaid Home and Community Based Services
Well versed in person-centered care of older adults and people who are living with disabilities
Residency within Maine is required

Responsibilities

Hiring, training and supervising ten remote Quality Reviewers
Quality oversight of incident management, grievance review and complaint resolution activities
Providing clinical leadership
Consulting on complex cases
Ensuring contract deliverables are met
Data analysis and reporting
Supporting the program’s Director with various leadership activities
Leading with a focus on the best interests of the people we serve