Sr. Quality Manager

American Air Filter International•Smithfield, NC

19h•Hybrid

About The Position

Lead the deployment of the Quality Strategy at the plant level, ensuring alignment with business objectives, regulatory requirements, and customer expectations. This role drives a culture of quality, safety, and continuous improvement while ensuring consistent production of high-performing products. Acts as the primary quality leader interfacing with customers, suppliers, and internal stakeholders to proactively prevent issues and enhance operational performance.

Requirements

Bachelor’s degree in engineering or related technical field.
5+ years in manufacturing, quality, or engineering leadership roles.
Experience in customer-facing quality and supplier quality management
Strong leadership and cross-functional influence
Advanced problem-solving and statistical analysis
Excellent communication (executive and at all levels)
Proficiency in Microsoft Office and quality tools
Ability to translate data into actionable business insights

Nice To Haves

ISO9000:2015 Lead Auditor
Six Sigma Green Belt or Black Belt
ASQ Certifications (CQM, CQE, CQA)

Responsibilities

Champion a culture of quality, safety, and accountability across the organization
Deploy and sustain the AAF Quality Management System (QMS) at the operational level
Integrate quality objectives into short- and long-term business strategy
Serve as a key member of the plant leadership team
Lead customer-facing quality activities, including complaints, audits, and corrective actions
Drive proactive issue prevention and customer satisfaction improvement
Partner with Purchasing and Corporate function to manage Supplier Quality Assurance (SQA)
Monitor and communicate supplier performance and improvement actions
Lead root cause analysis (RCA), CAPA, and preventive systems
Support new product/process launches with Change Management Process
Identify and execute cost reduction and process optimization initiatives
Lead development, implementation, and maintenance of QMS documentation and processes
Oversee internal/external audits and regulatory compliance (e.g., ISO9000, industry standards)
Ensure compliance with customer, regulatory, and internal requirements
Manage Management Review processes and follow-up actions
Define and track key quality KPIs (scrap, yield, complaints, etc.)
Analyze trends and drive data-driven decision-making
Establish quality and reliability standards using statistical methods
Build and lead a high-performing Quality organization
Provide coaching, training, and career development
Manage departmental budget and resource planning
Ensure adherence to company safety programs and OSHA regulations
Promote safe behaviors within both office and production environments