Quality Manager (Mitsubishi Chemical Advanced Materials)

Mitsubishi Chemical Group•Reading, PA

2d•$90,000 - $130,000•Onsite

About The Position

We are seeking an experienced Quality Manager to lead the Quality function at our Reading facility and help build a culture centered on accountability, customer focus, continuous improvement, and operational excellence. Reporting to the Plant Manager, this role leads a team of three and has broad influence across the site and North American operations. You will shape plant quality strategy, strengthen management systems, improve process capability, partner directly with customers, and drive initiatives that reduce risk and enhance overall plant performance. This is an excellent opportunity for a hands-on leader who can move seamlessly between strategy, people leadership, technical problem-solving, and customer engagement.

Requirements

Bachelor’s degree in Engineering, Quality, Business, or a related field desired
5–10 years of quality leadership experience within a manufacturing environment
2+ years of supervisory or people leadership experience
Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
Experience with ISO and regulatory compliance frameworks
Strong understanding of product compliance requirements and the ability to assess compliance, conduct reviews, and provide organizational guidance
Experience with Microsoft Office, MRP systems, and Minitab
Excellent verbal and written communication skills
Demonstrated ability to manage multiple complex priorities
Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels

Nice To Haves

Lean Six Sigma Black Belt
American Society for Quality certifications such as CQA, CQE, or CQM
Experience with ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001
Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry-specific regulations

Responsibilities

Lead, coach, and develop the site Quality organization, including staffing, performance management, and capability building
Establish and execute the plant’s Quality strategy aligned with North American and corporate objectives
Foster a culture of quality, accountability, and continuous improvement across all functions
Lead selected Americas Quality projects and initiatives requiring cross-functional and cross-site collaboration
Own and continuously improve the site’s Business Excellence System (BES)
Ensure quality systems remain effective, sustainable, and aligned with applicable standards and business requirements
Support compliance with frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, and RC 14001
Serve as the primary site contact for customer and third-party audits
Maintain the integrity of quality policies, procedures, records, and regulatory documentation
Define, monitor, and report key quality KPIs, including defects, Cost of Poor Quality (COPQ), customer complaints, and audit findings
Lead root cause analysis and corrective and preventive action (CAPA) efforts
Drive Lean Six Sigma and continuous improvement initiatives
Use SPC, statistical analysis, and data-driven problem-solving to identify trends, reduce risk, and improve performance
Serve as the primary quality liaison for customers, including issue resolution and site visits
Ensure timely and effective responses to customer complaints and returns
Partner across departments to troubleshoot issues and improve product and process performance
Build strong relationships with internal and external stakeholders while maintaining a customer-focused approach
Lead internal audit programs across North American sites
Ensure effective documentation, reporting, corrective action, and follow-up of audit findings
Support customer, third-party, and regulatory audit readiness
Promote consistent quality practices and best-practice sharing across the organization
Ensure raw materials and finished goods meet specifications and applicable compliance requirements
Provide oversight of laboratory operations and testing methods, as applicable
Support product compliance initiatives related to REACH, RoHS, industry-specific requirements, and other regulatory standards
Partner with Operations and other functions to improve manufacturing performance and reduce quality risk
Facilitate quality awareness and education throughout the site and broader North American organization
Provide training in Quality Assurance, problem-solving, auditing, and Quality Systems
Promote best-practice sharing in quality systems, continuous improvement, metrology, and statistical applications