Quality Manager

QUANTUM GLOBAL TECHNOLOGIES, LLC • Hillsboro, OR

6d • Onsite

About The Position

The Quality Manager ensures delivered product quality by leading internal, customer, and supplier quality initiatives. This role develops and maintains quality plans, drives preventive methods, and implements robust business processes to meet ISO and audit requirements. Partnering across operations, engineering, and supply chain, the manager leads structured problem-solving, continuous improvement, and performance reviews. By managing a quality-focused team, this position safeguards compliance, enhances customer satisfaction, and supports operational excellence.

Requirements

• Audit experience in product, process, and system audits.
• Experience managing critical customer communication.
• Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools.
• Excellent communication skills
• Bachelor’s degree in engineering, Quality, or other related field or equivalent experience.
• 5 – 10 years’ experience in Engineering, Operations Quality & Reliability.
• Experience with successful leadership for quality and manufacturing systems, business process improvement, and problem solving.
• 5+ years directly related supervisory/management experience.

Nice To Haves

• Mechanical Engineering background is a plus.
• ASQC CQA, CQE or CQM certification preferred.

Responsibilities

• First point of contact for product quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing/Materials/Supply Chain, Sales, and Operations management. Escalations to next level management as applicable based on severity of issue.
• Develop and maintain quality plans for product, manage internal, customer, and supplier issues, enable robust quality product and predictable business processes.
• Demonstrate skill in preventive quality engineering methods, data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunity, and business process improvement. Present performance and action plans to aligned goals & objectives during regular monthly reviews.
• Business process improvement experience required – must demonstrate an ability to define and creatively implement quality business systems within the Operations teams. Maintain quality ISO 9001, SSQA, and other internal and external audit processes in alignment with company and customer requirements.
• Develop, maintain, and support continuous Improvement efforts. This includes Interacting with customers in all levels. Suppliers and all UCT sites across Engineering, Operations, Quality, Customer Service/Support, and management.
• Manage a team with functional responsibility for Customer, Internal, and Supplier quality, inspection, and various aspects of the quality management system.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager