Quality Manager

MSI ExpressHammond, IN

About The Position

The Quality Manager will provide direction to the quality department in the areas of safety, service, performance, quality, and leadership. This role ensures that the quality of all products produced within the production facility is maintained in a safe and wholesome manner. The Quality Manager will develop and maintain policies, procedures, and documentation that assure the highest level of quality and customer satisfaction.

Requirements

  • Leadership
  • Budget Management
  • Operations Management
  • Undergraduate degree in Biology or Chemistry or related field
  • Project Management
  • Vendor /Contract Management
  • Metric Management
  • Communication/People Skills
  • Salaried and hourly management skills
  • Organizational Skills

Nice To Haves

  • Knowledge of Statistical Process Control
  • Understanding of regulatory guidelines
  • Customer interaction
  • Sensory knowledge
  • Food or pharmaceutical knowledge

Responsibilities

  • Provide leadership, direction, and training to the plant in areas such as quality, food safety, plant safety, sanitation, good manufacturing practices, and customer service.
  • Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service.
  • Establish and review HACCP programs.
  • Conduct Customer, regulatory, and in-house audits.
  • Monitor plant performance and develop/implement action plans to understand and address areas of concern.
  • Maintain a clear understanding of customer requirements.
  • Develop and maintain operational quality standards, batch sheets, and specification sheets.
  • Ensure adherence to all customer Quality policies and procedures as stated in the customer’s manuals.
  • Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect.
  • Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met.
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