Quality Manager

Radius Packaging•New Berlin, WI

19d•Onsite

About The Position

Radius Packaging is seeking a Quality Manager to join our team. This role will report directly to our Director of Quality & EHS. This position is located onsite in New Berlin, WI. We are open to applicants ready to lead, mentor, and elevate a quality function. This position is critical to maintaining and advancing our Quality and Food Safety systems, driving continuous improvement, and serving as a key customer and internal partner. You will work closely with Operations, Engineering, Customer Service, and Leadership to ensure our products consistently meet customer, regulatory, and food safety expectations.

Requirements

Bachelor’s degree preferred (Engineering, Quality, Food Science, or related field).
3+ years of quality management experience in a manufacturing environment; packaging, plastics, or food‑contact experience preferred.
Strong working knowledge of 8D problem solving, including tools such as DOE, fishbone diagrams, and statistical analysis.
Experience using SPC and statistical quality tools to drive data‑based decisions.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Excellent communication, organization, and time‑management skills with the ability to work effectively across functions.
A high sense of ownership, urgency, and commitment to continuous improvement.

Nice To Haves

Familiarity with FSSC 22000 or GFSI‑aligned audits is a plus.

Responsibilities

Lead and support root cause analysis and corrective actions using 8D and other structured problem‑solving methodologies.
Serve as a primary customer quality contact, communicating effectively regarding nonconforming product, corrective actions, and continuous improvement initiatives.
Conduct, support, and respond to internal, customer, and third‑party audits.
Analyze and report quality and food safety metrics, identifying trends, risks, and opportunities for improvement.
Actively participate in the Food Safety Team, including maintaining HACCP plans, prerequisite programs, and food safety policies.
Support new product and process introductions through feasibility reviews, FMEAs, and equipment/process risk assessments.
Partner cross‑functionally to drive process improvement and defect reduction initiatives.
Ensure compliance with GMPs, food safety standards, customer requirements, and applicable regulatory expectations.
Depending on level, lead, mentor, and develop Quality team members, ensuring effective inspection, documentation, and escalation processes.