Quality Management System Coordinator

Indium CorporationNew Hartford, NY
Onsite

About The Position

The Quality Management System Coordinator supports improving, fostering, and advancing the Quality Management System (QMS). This role involves managing and organizing documentation, maintaining system data, ensuring timely release of documents, and providing user support for the QMS and related software. The coordinator will also assist with validation testing, contribute to establishing organizational goals, and maintain training materials and departmental manuals.

Requirements

  • High school diploma or general education degree (GED) required
  • 2 years related work experience required
  • Familiar with ISO 9001, current revision, and/or IATF 16949 current revision process as it applies to the development, implementation, and maintenance of Indium Corporation’s QMS
  • Excellent verbal and written communication skills with extreme attention to detail
  • Good interpersonal, administrative, and strong organizational skills
  • Ability to work independently and resolve issues without detailed direction
  • Ability to prioritize work to meet strict deadlines across multiple projects
  • Professional and eager to learn and be challenged
  • Ability to utilize multiple word-processing and database applications
  • Provide own source of transportation for any local/day travel, including travel between Indium Corporation facilities

Nice To Haves

  • Knowledge of QMS preferred but not required

Responsibilities

  • Manage, coordinate, and organize Indium Corporation’s Quality Management System documentation, including instructing others in the maintenance and compliance of documentation
  • Maintain locations, departments, employee changes (to include new, departing, and intercompany transfers), and user groups within Intellect
  • Maintain new customers as well as customer ship-tos
  • Ensure accurate and timely release of all documents and document changes
  • Provide day-to-day support for user-initiated helpdesk tickets related to Intellect and QMS
  • Assists with performing validation testing protocols
  • Assist in establishing organizational goals and values and continual improvement of the existing software/systems/processes currently in place concerning the QMS
  • Maintain and understand the security and permission levels of the Intellect system
  • Internal customer support for Intellect, QMS, and QMS Public
  • Maintain scripts and helpful tips for training purposes
  • Maintain hard copy and electronic versions of the Department Operating Manuals (DOMs) and procedures as well as other document locations in SharePoint
  • Perform other duties and special projects as assigned

Benefits

  • health, dental, and vision insurance
  • PTO
  • retirement plan
  • volunteer opportunities
  • paid holidays
  • overtime opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

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