Quality Management System & Continuous Improvement Leader
About The Position
The Quality Management System & Continuous Improvement Leader is responsible for the oversight, effectiveness, standardization, and continual evolution of Garlington’s Quality Management System (QMS), while also serving as a continuous improvement leader for structured problem solving, operational excellence, and Built-In Quality (BIQ) sustainment. This role ensures the QMS is not merely compliant, but an active business operating system that drives process discipline, defect prevention, operational consistency, customer satisfaction, and measurable performance improvement. The leader will partner cross-functionally with Manufacturing, Engineering, Supply Chain, Operations, and Plant Leadership to implement robust quality strategies, elevate process capability, institutionalize best practices, and drive sustainable continuous improvement across the business. This role serves as a subject matter expert for quality systems, advanced problem-solving methodologies, root cause analysis, corrective/preventive action effectiveness, and strategic improvement initiatives aligned with operational and customer priorities.
Requirements
- Bachelor’s degree from an accredited university or college or equivalent
- Minimum of 5 years of engineering/manufacturing/quality experience
- Strong background and knowledge of Quality Management Systems
Nice To Haves
- Demonstrates influencing and strong problem-solving abilities; High Say-do ratio
- Proven change driver with focus on executing efficiently in a complex, diverse and dynamic cross-functional teams
- Effective interpersonal and leadership skills
- Prior experience implementing lean principles to improve quality
- Prior experience leading cross function teams
- Knowledge/Experience in auditing
- Expertise in Six Sigma Quality Concepts (FMEA’s, MSA’s, SPC, DFSS, DMAIC)
- Strong communication skills (oral and written)
Responsibilities
- Evaluate Quality Management System (QMS) effectiveness through audits, management reviews, performance metrics, trend analysis, and business feedback.
- Implement and sustain robust Quality Management System improvements at the Garlington Plant
- Drive standardization of procedures, work instructions, control methodologies, and system expectations across value streams.
- Lead periodic management reviews of QMS effectiveness and improvement opportunities.
- Collaborate with Value Stream Quality Leaders to build plant-level Quality Management System (QMS) expertise and deployment.
- Benchmark internal and external best practices to improve system performance.
- Coach and mentor teams in advanced quality tools and methodologies including 8D Problem Solving, 5-Whys/3x5 Whys, PFMEA, and structured problem-solving techniques.
- Engage in site operating rhythms to review key performance indicators (KPIs), analyze recurring themes, and lead targeted process performance improvement actions across the value streams.
- Partner with Manufacturing Quality teams to resolve customer quality issues through root cause analysis and corrective/preventive action implementation.
Benefits
- medical, dental, vision, and prescription drug coverage
- access to a Health Coach, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability insurance
- life insurance
- paid time-off for vacation or illness
- 12 paid holidays
- Relocation Assistance Provided
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What This Job Offers
Job Type
Full-time
Career Level
Senior
