Quality Management Specialist

medmix • Flowery Branch, GA

8d • Onsite

About The Position

As Quality Management Specialist (Industry/Dental) you will be responsible for assisting with the implementation, management, and administration of the quality management system and ensuring products are manufactured per quality, regulatory requirements and industry best practices. You will be part of a team of over ten quality experts at our Flowery Branch (Georgia - GA) facility.

Requirements

• Associate’s or Bachelor’s degree in an industry related subject
• Several years of experience in a Quality Assurance role within industrial manufacturing and a customer-facing environment
• Work experience on ISO 9001 compliance standards and internal auditing methods
• Knowledge of relevant regulatory requirements, local and state
• Solid experience in effective usage of data analysis tools and statistical analysis
• Knowledge on ISO 14001, 45001
• Experience with implementation of corrective action programs
• Strong computer skills including Microsoft Office, QA applications and databases

Nice To Haves

• Certifications as e.g. Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma are an advantage

Responsibilities

• Coordinate information gathering, communication, and documentation related to quality complaints and nonconformance investigations
• Support local and global investigations of internal and external product issues, including formal problem‑solving and reporting
• Serve as an internal auditor for the ISO 9001 Quality Management System and act as the Management Representative to the Quality System Registrar
• Track and report on QMS performance metrics, including audit results, corrective actions, root causes, and countermeasures
• Act as a liaison between Supply Chain, Operations, and Design Authority to resolve quality issues impacting products and customers
• Work with Operations management to establish, monitor, and achieve key quality metrics
• Prepare and deliver regular activity and performance updates to management regarding quality initiatives and concerns
• Monitor and report on local and global KPIs on weekly/monthly cycles as required
• Ensure accuracy, compliance, and consistency of all quality‑related documentation, including customer‑facing materials
• Collaborate with Operations, Sales, and Customer teams to provide timely responses to client inquiries and ensure professional communication

Benefits

• Medical, dental, vision, Life/AD&D, Short- and Long-Term Disability
• Employee Savings Plan / 401k with 100% employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees