Quality Management Coordinator

High Desert Medical Group•Lancaster, CA

7d•$21 - $29•Onsite

About The Position

High Desert Medical Group is looking for a full time Quality Management Coordinator who will administer all supportive functions with regards to all QM policies and procedures. They will seek to identify opportunities to improve data integrity, processes, member services, and outcomes while maintaining a professional, positive, and caring attitude at all times.

Requirements

High school graduate or equivalent.
Excellent written and verbal communication skills.
Ability to handle and prioritize tasks in order to meet all given deadlines and productivity goals.
Ability to responsibly handle matters of a confidential nature.
Ability to work in a fast-paced, high volume environment.

Nice To Haves

One year experience in a medical office, including customer service duties preferred.

Responsibilities

Facilitates the grievance process and works with appropriate staff to resolve them accordingly.
Supports the appeals and PQI process while contributing ideas and solutions to prevent recurrence.
Ensures data quality and reliability, allowing for its effective use to drive quality improvement initiatives.
Identifies opportunities for improvement and assists with organizational development efforts.
Coordinates communications with health plans, provider partners, members, and other downstream entities under the direction of the department supervisor.
Prepares and organizes materials pertinent to committee meetings and/or functions.
Provides administrative support to the QM Director and/or Medical Director as needed.
Maintain working knowledge of most current QM policies and procedures.
Perform other duties as assigned.