Quality & Lean Lead Quality & Lean Lead
About The Position
Körber Technologies, Inc., a leading Sales and Service company supporting the North American tobacco industry, is currently seeking a Quality & Lean Lead to join our team. As a key member of the Operations team, the Lead - Quality & Lean steers all quality-related functions at our manufacturing site in Richmond. This role is responsible for driving customer orientation, compliance and excellence across Quality Management & Assurance, Integrated Management Systems (IMS), and Lean initiatives. The ideal candidate will be a senior professional with proven leadership experience in a manufacturing environment, ready to support the company’s ambitious growth targets.
Requirements
- Bachelor’s / Master’s or MBA degree in Engineering, Quality Management, or related field with excellent results
- Minimum 5 years of experience in quality operations and leadership roles within manufacturing, preferably in an international setting
- Strong knowledge of Quality Operations, QMS, IMS, Lean, Six Sigma and regulatory compliance
- Good knowledge of SAP, as well as MS Office tools
- Excellent leadership, communication, and stakeholder management skills in a multinational environment; Trust is key
- Fluent in English
Nice To Haves
- German language would be an advantage
Responsibilities
- Ensure best-in-class customer satisfaction regarding product quality, delivery performance, and collaboration with internal and external stakeholders
- Review, validate, and approve final product quality as well as required certifications
- Lead global problem-solving activities in close collaboration with international partners
- Establish, execute, and continuously improve quality inspections, quality loops, and preventive quality processes across the international production network
- Drive, maintain, and continuously improve the Quality Management System (QMS) and Integrated Management System (IMS) in coordination with global sites
- Ensure compliance with applicable local and international regulations, ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001), and customer-specific requirements, including oversight of audits and inspections
- Promote operational excellence by applying Lean principles, driving continuous improvement initiatives, reducing waste, and monitoring key performance indicators related to quality and efficiency
- Lead, coach, and develop the team while fostering a culture of customer orientation, ownership, collaboration, innovation, and continuous learning, including support of cross-functional and global quality projects
Benefits
- Competitive salary
- Flexible working hours
- Paid vacation
- Vacation purchase program
- Sick days
- Paid holidays
- 401k Plan with a $1 for $1 match up to 6% of your base income
- Medical, dental, vision insurance plans
- Basic life and disability insurances, both short and long term, paid by employer
- Voluntary life insurance purchase program
- Training and Development Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
