Quality Lead

Menasha Corporation•Bolingbrook, IL

1d•Onsite

About The Position

The Quality Lead ensures that all finished goods produced meet customer specifications and requirements by effectively training Quality Team members and leading their work, as well as enforcing compliance with GMPs and internal SOPs. This position is responsible for participating in audits to ensure customer conformance to specifications and that expectations are met. The Quality Supervisor will provide coverage in the absence of the Quality Lead to ensure adequate resources are available to achieve food safety and food quality objectives and support the development, implementation, maintenance and on-going improvement of the Food Safety and Quality Systems.

Requirements

High school diploma or equivalent
Safety sensitive position – ability to work in a constant state of alertness and a safe manner
Ability to work overtime and weekends as required based upon the needs of the business
Ability to effectively work in teams
Ability to work in a production-based environment with moving equipment and people
Ability to interact and communicate effectively with a wide variety of roles
Good interpersonal skills with ability to communicate with individuals associated with subject matter, as well as communicate findings to other quality representatives
Ability to add, subtract, multiply, and divide in all units of measure
Ability to work under tight deadlines and handle multiple and/or complex/highly detailed tasks
Must be detail-oriented and pay close attention to accuracy
Ability to apply commonsense understanding and communicate accurately to carry out detailed instructions (both verbal and written)
Ability to analyze information gathered in order to maintain accurate and detailed records using both computerized and manual means
Ability to deal with problems involving several concrete variables in standardized situations
Ability to communicate accurately, clearly and concisely in written, verbal and electronic formats
Ability to independently, or with minimum supervision, write routine reports, correspondence and prepare various levels of documents and reports
Ability to establish and maintain very effective relationships with those contacted in the course of work
Ability to read and write using the English language
Ability to work in a refrigerated and freezer environment

Responsibilities

Represent the Quality Department in a positive and consistent manner
Thoroughly understand and able to serve as a backup to perform regular quality audits on production lines
Complete required documentation correctly and accurately
Follow, train, and enforce company processes and procedures
Assist in managing the site’s Quality Management System (QMS). This includes uploading training documents, reviewing procedures/forms, etc.
Participate and/or facilitate internal/external audits
Perform internal audit (Quality / Safety / Sanitation / Efficiency / etc.)
Responsible for verification of all production records (PTS) cross shift
Responsible for managing Production and Quality paperwork filing.
Serve as a back up for Printing code date labels and other labels.
Verify-Release IRC/tear pads as necessary
Serve as backup for incoming corrugate inspections. Release inspected corrugate in WMS.
Assist with investigations to determine possible reason for variances
Able to respond to quality related issues as they arise at the site. Able to communicate and escalate the situation as necessary.
Document NCRs in QMS and assist with root cause analysis for completion
Prepare samples to customers as necessary
Participate in Pre-Production Meetings (PPMs) and First Production Approvals (FPAs)
Perform tasks to verify a site’s critical control points (i.e. temperature verification tasks, daily thermometer verifications, etc.)
Communicate Menasha hold request to the customer as necessary.
Respond to customer hold requests as necessary.
Coordinate Special Service Request (SSR) process. This includes authoring protocols and reviewing paperwork
Coordinate Rework process. This includes authoring protocols and reviewing paperwork
Properly complete departmental documentation and data such as logs
Serve as a member of the site’s Recall, Self Improvement Program (SIP) and HACCP teams as necessary.
Perform all computer functions as they pertain to this job
Perform other duties as assigned by management/supervisors