About The Position

The Quality Lab Technician supports manufacturing operations by performing in-process and finished-product testing to ensure products meet customer specifications and regulatory requirements. The role oversees daily activities in the in-process bulk laboratories, supports quality standards, and ensures compliance with cGMP and company policies. It works cross-functionally with Manufacturing, Customer Service, and other departments to address quality concerns and maintain product integrity.

Requirements

  • High school diploma or equivalent.
  • Basic math and calculation skills.
  • Ability to read, write, and follow instructions.
  • Computer skills, including Microsoft Office, AS400, and customer systems.
  • Attention to detail and quality standards.
  • Ability to work in a team-oriented environment.
  • Communication skills for internal and external stakeholders.
  • Understanding of cGMP and safety practices.

Nice To Haves

  • 1–3 years of experience in a manufacturing or laboratory environment.
  • 1–3 years of exposure to quality testing methods such as pH, viscosity, and visual or odor evaluation.
  • 1–3 years of experience working within cGMP or regulated environments.

Responsibilities

  • Test bulk and finished goods for pH, viscosity, odor, color, and appearance to ensure they meet specifications.
  • Prepare dye solutions and provide formulation specifications to support accurate batch coloring.
  • Evaluate samples against specifications, determine acceptability, and issue Nonconformance Reports (NCMRs) when required.
  • Generate Certificates of Analysis (COAs) for bulk products before shipment.
  • Retest bulk products as needed, update status in AS400, and communicate nonconformances to Customer Service, Purchasing, and customers.
  • Write and manage NCMRs for non-conforming and expired raw materials.
  • Maintain lab standards and retain samples, and ensure proper documentation.
  • Enforce cGMP compliance and company policies in the lab and manufacturing environment.
  • Support additional duties and continuous improvement initiatives as assigned.
  • Maintain annual certification through required odor and color panel testing.
  • Collaborate with cross-functional teams to support quality and production goals.
  • Assist in training team members and promoting a team-oriented environment.
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