Quality Investigator

Cencora • Columbus, OH

9d • Onsite

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! The Quality Investigator is responsible for performing investigations to ensure they meet regulatory requirements. In addition, the Quality Investigator will investigate customer complaints and develop appropriate communications to the complainant. This job position is compliance critical and responsibilities include ensuring continual and proper compliance with all division, corporate, and government regulatory requirements. It is the associate’s responsibility to observe all safety rules. Any condition thought to be hazardous or unsafe should be reported to your supervisor immediately.

Requirements

• BS in relevant Science or Engineering discipline.
• At least 3 years of experience in a cGMP regulated environment
• Must have a working knowledge of pharmaceutical packaging records, process and equipment; and experience in quality assurance in the pharmaceutical industry.
• Strong critical thinking and deductive reasoning skills.
• Strong oral, written, communication, presentation and interpersonal skills.
• Ability to interact with Regulatory Agencies, vendors and all levels of associates within the organization, including management and plant associates.
• Knowledge of QA principles, concepts, systems industry practices and standards.
• Ability to work independently.
• Ability to handle a variety of tasks simultaneously.
• Attention to detail.
• Strong skill in computer operations, experience with MS Word and Excel, ERP

Responsibilities

• Responsible for Quality Assurance Investigations at ABC and ensuring adherence to applicable GMP regulations and policies and procedures.
• Produces written reports that summarize the investigation, root cause determination, corrective actions and recommended disposition of affected product.
• Conducts complaint investigations and maintains records of customer complaints.
• Works with Production/QA to initiate investigations and minimize production down time.
• Assists with the development of appropriate corrective actions.
• Works with quality management to determine appropriate disposition of affected product.
• Maintains the Investigation/CAPA Database and other databases as required.
• Assists on follow-up checks on the effectiveness of corrective actions.
• Performs other duties as assigned.

Benefits

• medical, dental, and vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level