Quality Intelligence Program Consultant

Advocate Health•Milwaukee, WI
•$38 - $57•Remote

About The Position

The Quality Intelligence Program Consultant contributes to system-wide quality and health outcomes measure development, definitions, goal setting, improvement projects, and work groups. The role maintains current knowledge of external reporting programs, measures, and best practices; maintains programming specifications and code lists for quality measures; and partners with data professionals to communicate critical updates. The consultant leads development of enterprise-wide reports, processes, workflows, tools, and initiatives that improve health outcomes. The role supports accurate quality data collection, analysis, and reporting; interprets and communicates quality data to colleagues and leaders; and contributes to reports, files, and databases for internal and external reporting. Responsibilities also include validating data, addressing deficiencies, developing accessible dashboards and visualizations, leading stakeholder meetings, and analyzing value-based payer quality performance to identify improvement opportunities. The position serves as a contact for assigned external payer and internal partners, leads system improvement efforts, develops quality strategies, and serves as a subject matter expert. In collaboration with functional departments and leadership, the consultant develops Electronic Health Record tools that support complete data capture and strategic priorities related to value-based agreements. This is a full-time, remote, dayshift role, scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m. Remote work is approved only for residents of the states listed in the posting. The position requires a bachelor's degree in a related field and typically five years of relevant experience.

Requirements

  • Bachelor’s degree in Health Care Administration, Project Management, Quality, Engineering, or a related field.
  • Typically five years of experience in Health Care Administration, Project Management, Quality Intelligence, or a related field.
  • Knowledge of quality improvement methodologies, tools, and measures.
  • Knowledge of project management methodologies and tools.
  • Knowledge of statistical techniques used to support data analysis and interpretation.
  • Ability to create reports, graphs, and other visual presentation materials and maintain statistical data.
  • Strong analytical and statistical skills, including the ability to analyze complex data, make inferences, and validate conclusions.
  • Knowledge of team and meeting facilitation techniques and tools.
  • Strong written and oral communication skills.
  • Experience with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
  • Knowledge of value-based agreements, Accountable Care Organizations, integrated health care operations, and value-based health care models.
  • Knowledge of information system tools, report programming, and measure development.
  • Knowledge of CMS, NCQA HEDIS, MA Stars, and evidence-based guidelines.
  • Ability to sit for extended periods of time.
  • Ability to operate all equipment necessary to perform the job duties.

Responsibilities

  • Contribute to system-wide quality and health outcomes measure development, definitions, goal setting, improvement projects, and work groups.
  • Stay current on external reporting programs, measures, and best practices to align internal priorities with external requirements.
  • Maintain programming specifications and code lists for quality measures in value-based agreements and internal reporting, coordinating communication of updates with data professionals.
  • Lead development of enterprise-wide reports, processes, workflows, tools, and initiatives designed to improve health outcomes.
  • Develop and support processes for accurate quality data collection, analysis, and reporting.
  • Interpret, analyze, and communicate quality data with departmental professionals and leaders of collaborating departments to drive improvement.
  • Participate in development of reports, files, and databases for internal and external reporting.
  • Ensure quality data accuracy and optimization; support business intelligence, data analysis, workflows, and data integrity.
  • Validate data accuracy and integrity, including data feeds and measure mapping, and help resolve deficiencies.
  • Develop accessible quality intelligence solutions such as dashboards, dynamic reports, and data visualizations for clinicians, leaders, and executives.
  • Lead Quality Intelligence meetings with key stakeholders.
  • Track and trend value-based payer quality performance and analyze improvement opportunities to inform department strategy.
  • Serve as the contact for external payer partners and internal partners for the assigned area of oversight.
  • Manage and lead system improvement efforts, develop quality strategies related to internal and external measures and payer data feeds, and serve as a subject matter expert.
  • Develop improved Electronic Health Record tools to support complete data capture and strategic priorities related to value-based agreements, in collaboration with functional departments and leadership.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Programs supporting career development and well-being.
  • Premium pay, where applicable, such as shift or on-call pay.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
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