Quality Intelligence Engineer

Alcon Research•Huntington, WV

3d•Onsite

About The Position

Alcon is seeking a Quality Intelligence Engineer to transform manufacturing, quality, customer, and post-market data into actionable insights that strengthen product quality, patient safety, and Quality Management System effectiveness. The role is based at Alcon’s facility in Huntington, West Virginia, and works onsite. The position supports a more predictive, data-driven approach to quality and product performance.

Requirements

Bachelor’s degree or equivalent years of directly related experience; accepted equivalents include high school plus 13 years, associate degree plus 9 years, master’s degree plus 2 years, or PhD plus 0 years.
Fluency in reading, writing, understanding, and communicating in English.
Five years of relevant experience.

Nice To Haves

Experience in Quality Engineering, Quality Systems, Manufacturing Quality, Analytics, or a related field.
Strong analytical, problem-solving, and data visualization skills.
Knowledge of QMS processes, including CAPA, nonconformances, complaints, and audits.
Experience working in a regulated industry, such as Medical Device or Pharma.

Responsibilities

Analyze quality, manufacturing, complaint, and customer data to identify trends, risks, and improvement opportunities.
Develop dashboards, metrics, and data visualizations to support decision-making.
Apply statistical analysis and advanced analytics to uncover insights and enable proactive quality management.
Partner with Quality, Manufacturing, Engineering, Regulatory, and Data Science teams to solve complex business challenges.
Support the development of predictive and AI-driven quality solutions.
Develop and be responsible for the Quality Data Governance strategy.
Serve as the site liaison for complaints with Regional Quality and Commercial.