Quality Inspector

Higher People•Los Angeles, CA

7d•Hybrid

About The Position

The Company Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, they're rapidly scaling and preparing for multi-city expansion in 2026–2027. This role is exciting because you will own quality across every market, serving as the eyes and ears of Throne's Central Technical Operations team, ensuring every deployed unit and local operation meets the company's quality standards. You will travel with purpose to markets across the country—including Seattle, the Bay Area, Washington D.C., Atlanta, Ann Arbor, and New York City—to evaluate operations, identify opportunities for improvement, and help establish consistent excellence nationwide. Your findings won't just identify issues—they'll directly influence how Throne evolves its inspection processes, documentation, and operational best practices as the company scales. You will also work closely with Technical Operations, Engineering, and local Operations teams to improve product quality, operational execution, and customer experience across the organization.

Requirements

3+ years of experience in quality assurance, quality control, technical inspection, or field operations
Strong understanding of mechanical, electrical, plumbing, or technical systems with the ability to evaluate equipment against established standards
Experience conducting structured inspections or audits with excellent documentation and reporting skills
Highly detail-oriented with a systematic, process-driven approach to identifying and resolving quality issues
Comfortable reading technical documentation, specifications, and schematics
Strong written and verbal communication skills with the ability to present findings clearly to both technical and operational teams
Self-motivated and comfortable working independently with significant autonomy
Willingness to travel up to two weeks per month to support markets across the United States
Valid driver's license with a clean driving record

Nice To Haves

Experience inspecting field operations, infrastructure, facilities, fleet operations, manufacturing, or portable sanitation equipment
Familiarity with IoT-connected devices or smart hardware systems
Experience developing inspection checklists, QA documentation, or operational standards
Formal QA/QC certification (ASQ, ISO, or similar) is a plus
Experience using inspection management or field reporting software

Responsibilities

Conduct detailed inspections of deployed Throne units, evaluating mechanical, electrical, plumbing, IoT, and overall product quality against established standards.
Identify defects, maintenance issues, and quality concerns while verifying corrective actions during follow-up visits.
Audit local market operations, including inventory management, warehouse organization, fleet condition, equipment readiness, cleanliness standards, and operational compliance.
Build strong working relationships with local teams while maintaining objective, consistent quality assessments.
Produce clear, structured inspection reports that communicate findings, trends, and recommended corrective actions to Technical Operations and local leadership.
Maintain accurate documentation and contribute to the company's growing quality knowledge base.
Identify recurring trends across markets and partner with Central Technical Operations to improve inspection criteria, quality standards, operational processes, and audit procedures as Throne expands nationally.