Quality Inspector IV
About The Position
The Quality Inspector IV ensures service processes meet customer, regulatory, and contamination-control standards through advanced inspections, audits, and quality-system activities. The role leads structured problem-solving, including 8D investigations, to resolve quality issues, determine root causes, implement corrective actions, and prevent recurrence. It provides technical expertise in process validation, defect analysis, and compliance, while mentoring junior team members to support operational excellence and customer satisfaction in a cleanroom-based environment. The position is with UCT’s Services team in Phoenix, Arizona. Work is primarily performed in a cleanroom and services operations environment and requires cleanroom PPE and adherence to contamination-control standards. The role also involves exposure to chemicals, mechanical parts, and controlled-environment conditions.
Requirements
- High school diploma or equivalent.
- At least 6 years of experience in a quality role within manufacturing or service operations.
- Direct experience leading 8D investigations and closing corrective actions is strongly preferred by the posting.
- Strong experience leading 8D investigations and customer corrective actions.
- Proficiency with structured problem-solving tools, including 8D, 5 Whys, Fishbone, and Pareto.
- Knowledge of cleanroom operations and contamination-control practices.
- Strong understanding of quality systems such as ISO 9001 or similar.
- Ability to interpret customer specifications, work instructions, and process flows.
- Strong analytical, organizational, and problem-solving skills.
- Ability to translate data into clear, actionable insights and reports.
- Strong communication skills, including customer-facing interactions.
- Proficiency with MS Office and quality systems or software.
- Ability to stand for extended periods and move, bend, reach, and occasionally lift up to 75 pounds.
- Manual dexterity and visual acuity for inspection tasks.
- Ability to wear required PPE and work around chemicals, mechanical parts, and controlled-environment conditions.
Nice To Haves
- Technical coursework or an associate degree.
- ASQ certification such as CQA, CQI, or similar.
- Ability to interpret engineering drawings.
- Experience in cleanroom or controlled environments.
- Semiconductor, aerospace, or high-tech industry experience.
- Experience supporting NPI, process transfers, or service operations.
Responsibilities
- Perform advanced inspections of precision cleaning, coating, and refurbishment processes, including incoming, in-process, and final inspections.
- Ensure compliance with customer specifications, cleanliness standards, work instructions, travelers, and quality procedures.
- Review and approve inspection results before product release.
- Lead and facilitate 8D investigations for internal and customer-reported quality issues.
- Conduct root-cause analysis using structured methodologies such as 8D, 5 Whys, Fishbone, and Pareto.
- Develop, implement, and verify corrective and preventive actions (CAPA).
- Partner with Operations and Engineering on effective, sustainable solutions.
- Track, manage, and report 8D actions through closure.
- Prepare and deliver customer-facing quality responses and reports.
- Generate and manage nonconformance reports, deviation documentation, inspection records, and quality data.
- Conduct internal audits of processes, cleanroom practices, and quality systems.
- Analyze quality data and trends, including defects, yield, and rework, to identify improvement opportunities.
- Support KPI reporting and statistical analysis, including SPC and trending.
- Develop and improve inspection methods, process controls, quality procedures, and work instructions.
- Interface with Operations, Engineering, Suppliers, and Customer Quality teams.
- Support customer audits, inquiries, and escalations as needed.
- Train and mentor QA Technicians and Level I and II Inspectors.
- Promote quality, accountability, and continuous improvement.
- Maintain a clean, safe, and compliant work environment and ensure adherence to cleanroom protocols, contamination control, and ESD requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
