Quality Inspector IV

SSB Phoenix East•Phoenix, AZ

2d•Onsite

About The Position

UCT is seeking a Quality Inspector IV to join its Services team in Phoenix, Arizona. The role ensures service processes meet customer, regulatory, and contamination-control standards through advanced inspections, audits, and quality-system activities. It leads structured problem-solving, including 8D investigations, to resolve quality issues, identify root causes, implement corrective actions, and prevent recurrence. The position provides technical expertise in process validation, defect analysis, and compliance, and mentors junior team members to support operational excellence and customer satisfaction in a cleanroom-based environment. The position performs advanced inspections of precision cleaning, coating, and refurbishment workflows, as well as incoming, in-process, and final inspections. It verifies compliance with customer specifications, cleanliness standards, work instructions, travelers, and quality procedures, and reviews inspection results before product release. It also manages nonconformance and deviation documentation, inspection records, audits, quality data, and continuous-improvement activities. The inspector partners with Operations, Engineering, Suppliers, and Customer Quality teams; supports customer audits and escalations; and trains and mentors QA Technicians and Inspectors at Levels I and II. The role is primarily performed in a cleanroom and services operations environment, requiring cleanroom PPE and adherence to contamination-control standards. The job description notes that duties may change and is not a comprehensive listing of all responsibilities.

Requirements

High school diploma or equivalent.
At least 6 years of experience in a quality role within manufacturing or service operations.
Strong experience leading 8D investigations and customer corrective actions.
Proficiency with structured problem-solving tools, including 8D, 5 Whys, Fishbone, and Pareto.
Knowledge of cleanroom operations and contamination-control practices.
Strong understanding of quality systems such as ISO 9001 or similar.
Ability to interpret customer specifications, work instructions, and process flows.
Strong analytical, organizational, and problem-solving skills.
Ability to translate data into clear, actionable insights and reports.
Strong communication skills, including customer-facing interactions.
Proficiency with MS Office and quality systems or software.
Ability to stand for extended periods; move, bend, reach, and occasionally lift up to 75 lbs.
Manual dexterity and visual acuity for inspection tasks.
Ability to wear required PPE and work around chemicals, mechanical parts, and controlled-environment conditions.

Nice To Haves

Technical coursework or an associate degree.
ASQ certification such as CQA, CQI, or similar.
Ability to interpret engineering drawings.
Experience in cleanroom or controlled environments.
Semiconductor, aerospace, or high-tech industry experience.
Experience supporting NPI, process transfers, or service operations.

Responsibilities

Perform advanced inspections across precision cleaning, coating, and refurbishment processes, including incoming, in-process, and final inspection activities.
Ensure compliance with customer specifications, cleanliness standards, work instructions, travelers, and quality procedures.
Review and approve inspection results before product release.
Lead and facilitate 8D investigations for internal and customer-reported quality issues.
Conduct root-cause analysis using structured methods such as 8D, 5 Whys, Fishbone, and Pareto.
Develop, implement, and verify corrective and preventive actions (CAPA) with Operations and Engineering.
Track, manage, and report 8D action status through closure.
Prepare and deliver customer-facing quality responses and reports.
Generate and manage nonconformance reports, deviation documentation, inspection records, and quality data.
Conduct internal audits of processes, cleanroom practices, and quality systems.
Analyze defects, yield, rework, and other quality trends; support KPI reporting and statistical analysis such as SPC and trending.
Develop and improve inspection methods, process controls, quality procedures, and work instructions.
Interface with Operations, Engineering, Suppliers, and Customer Quality teams.
Support customer audits, inquiries, and escalations as needed.
Train and mentor QA Technicians and Inspectors at Levels I and II, and promote quality, accountability, and continuous improvement.
Maintain a clean, safe, and compliant work environment and follow cleanroom, contamination-control, and ESD requirements.