Quality Improvement Specialist

Sevita•Fresno, CA

4d•Remote

About The Position

Sevita is seeking a Quality Improvement Specialist to join their team. This role is critical to the company's success and supports their mission of helping individuals live well in their community and environment. The Quality Improvement Specialist will work in a dynamic environment, providing quality assurance and improvement technical assistance, verifying the implementation of effective strategies, monitoring quality improvement goals, reviewing incident data, conducting investigations, and supporting operations for licensing and certification reviews. The position offers a rewarding work experience impacting the lives of those served, alongside a great team of coworkers, with job security and nationwide career development opportunities.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Three years’ experience in quality improvement or other related social services field is required.
Current driver's license, car registration, and auto insurance.
Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
Excellent communication and customer service skills.
A commitment to quality in everything you do.

Responsibilities

Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
Monitor quality improvement goals and track outcomes and measurements.
Review incident data and prepare and analyze trended reports for management.
Conduct incident report training and technical support in a region.
Perform internal investigations of incidents and/or allegations.
Conduct audits and support operations to prepare for licensing / certification reviews.