Quality Improvement Specialist

DungarvinAustin, TX
Hybrid

About The Position

The Quality Improvement Specialist must be knowledgeable and up to date on rules and regulations affecting their assigned programs, and must work closely with and maintain excellent communication with the Program Director, Area director and State Director as part of a team approach to providing seamless quality service. The QIS works in the regional or area office and is expected to travel between programs, visiting each assigned program at least once per year or as directed.

Requirements

  • Bachelor's degree in a human services or related field.
  • Minimum of 3 years of experience working in the Human Services field, with at least two years of experience in quality assurance.
  • Strong analytical skills, with the ability to build, review, and interpret complex data.
  • Must be responsible, mature, flexible and have good decision-making time management and communication skills.
  • Valid Driver's License and consistent access to a vehicle is required
  • A successful background clearance is required as part of the onboarding/employment process
  • Excellent communication and interpersonal skills, with the ability to effectively communicate findings and recommendations to a diverse audience.
  • Knowledge of regulatory requirements related to IDD Supports, such as HIPAA, Licensing Requirements, and Person-Centered Service Provision.
  • Ability to work independently and as part of a team, with excellent time management and organizational skills.

Responsibilities

  • Assisting with completing incident reports/investigations
  • Site reviews/audits to ensure compliance
  • Running reports to ensure completion of medication/documentation
  • Recommend areas of improvement and follow up
  • Training in various areas in relation to compliance/regulations

Benefits

  • Medical, Vision and Dental Insurance for FT employees
  • Supplemental Insurance
  • Flex Spending and HSA Accounts for FT employees
  • Pet Insurance
  • Life Insurance for full-time employees
  • 401 K plan with up to 3% employer match after one year of services
  • PAID TIME OFF (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • Mileage reimbursement
  • National Brand Discounts
  • Tapcheck - access to 50% of your pay before payday
  • PAID training and orientation
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