About The Position

The Quality Improvement Specialist works under the general direction of the Program Manager, DIEEC, and directly with early care and education and/or school-age program leaders to support quality improvement efforts aligned with Delaware’s quality improvement system. The position provides on- and off-site support to improve programming across center-based, home-based, school-age, and/or State-funded early childhood programs. The role is part of the Delaware Institute for Excellence in Early Childhood (DIEEC), housed in the College of Education and Human Development. DIEEC supports early childhood workforce and programming for children from six weeks to 12 years old through evidence-based practices, professional development, technical assistance, direct services, and applied research. This is a full-time, grant-funded position.

Requirements

  • Bachelor’s degree in Early Childhood Education or a related discipline and two years of job-related experience, or an equivalent combination of education and experience.
  • Knowledge of child development and early care and education and/or school-age environments.
  • Understanding and experience using adult learning principles.
  • Detail-oriented and proficient with Microsoft Office and Google suite tools.
  • Effective oral and written communication skills.
  • Experience collaborating and building partnerships, and the ability to interact with a diverse group of individuals.

Nice To Haves

  • Bilingual in Spanish.

Responsibilities

  • Provide on- and off-site quality improvement support aligned with Delaware’s quality improvement system across early childhood programs.
  • Organize and document information related to program engagement and quality efforts.
  • Use, coordinate, and adapt techniques supporting continuous quality improvement, including relationship building, motivational interviewing, consultation practices, and goal setting.
  • Coordinate, plan, and facilitate group meetings with early childhood professionals, such as Communities of Practice and Office Hours.
  • Collaborate with quality improvement specialists to develop ways to connect and collaborate with the early childhood workforce and improve service delivery.
  • Stay informed about recommended early care and education practices.
  • Support DIEEC’s mission by planning, coordinating, and attending assigned committees and workgroups.
  • Perform other job-related duties as assigned.
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