Quality Improvement Specialist Senior Site Coordinator

Corewell Health • Farmington Hills, MI

1d • Hybrid

About The Position

This is a hybrid role, with onsite work averaging three days per week at Farmington Hills Hospital. While primarily based at Farmington Hills, this corporate position may require periodic travel to other Corewell Health East sites to collaborate on quality and patient safety initiatives. As a Quality Improvement Specialist Senior - Site Coordinator, you’ll play a pivotal role in advancing high-quality care and exceptional patient experiences across Corewell Health. Serving as the primary quality partner for designated facilities, you’ll establish trusted relationships with site and system leaders, align local priorities with system-wide quality strategies, and help translate organizational goals into meaningful, measurable improvements. Embedded within the sites you support, you’ll act as a connector between operations, clinical teams, and system stakeholders—guiding coordinated improvement efforts that strengthen performance, consistency, and outcomes across the care continuum.

Requirements

• Bachelor's Degree or equivalent in Healthcare related field
• 5 years of Quality improvement, performance improvement, project management or related field

Nice To Haves

• Master's Degree in Healthcare related field
• RN – State of Michigan
• 2 years of Participation on improvement initiatives
• CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Open School
• CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Improvement Coach Program
• CRT-Professional in Healthcare Quality, Certified (CPHQ) - NAHQ National Association for Healthcare Quality
• Certified Professional in Healthcare Quality (CPHQ)

Responsibilities

• Drives projects throughout the organization including both clinical and non-clinical areas to accomplish measurable quality improvement.
• Analyzes and measures the effectiveness of existing processes and drives sustainable, repeatable, and quantifiable quality improvement.
• Collects and analyzes process and/or quality data to initiate, develop, and influence operational practices and procedures that focus on enhanced quality outcomes.
• Facilitates large improvement projects in coordination with leaders and providers to drive continuous improvement.
• Mentors colleagues in improvement science application across the organization.
• Drives strategic quality goal setting to influence strategic priorities.
• Lead complex, site-based quality improvement initiatives focused on readmissions, patient safety indicators, and publicly reported quality measures, translating data into actionable improvement strategies.
• Conduct extensive chart review, data analysis, and dashboard review (Epic, Excel, and other Microsoft tools) to identify trends, gaps, and opportunities for improvement.
• Analyze, interpret, and clearly communicate quality data, benchmarks, and trends to clinicians and leaders, supporting informed decision-making and measurable outcomes.
• Serve as a trusted partner and liaison between clinical teams, operations, and system stakeholders—facilitating collaboration, influencing practice change, and navigating complex clinical conversations.
• Apply improvement science methodologies to assess current processes, prioritize opportunities, and design sustainable, repeatable, and data-driven improvements.
• Lead and facilitate multidisciplinary improvement projects, including defining goals, milestones, deliverables, and success metrics.
• Research best practices and external benchmarks, including collaboration with other hospitals or organizations, to inform local and system-wide improvement efforts.
• Support regulatory, accreditation, and publicly reported quality programs, including data collection, validation, and submission to external agencies.
• Mentor and coach colleagues in quality improvement methods, fostering a culture of continuous improvement across the organization.
• Adapt to changing priorities while maintaining focus on strategic quality goals and organizational performance.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Senior