Quality Improvement Specialist I

Social Science Services Inc. dba Cedar House Life Change Center • Bloomington, CA

2d • $25 - $33 • Onsite

About The Position

The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high energy, enthusiastic, respectful team who values the ideas and opinions of others. This role involves conducting Quality Improvement Reviews, tracking compliance issues, staying updated on regulatory standards, and assisting with policy development and audits to ensure quality service to clients.

Requirements

• Have at least 2 years of experience working in alcohol/drug treatment.
• Be registered upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (required).
• Completed twelve years of education or have a GED.
• Complete continuing education and trainings as required by Cedar House, County, and State mandates.
• Maintain current CPR/First Aid/AED.
• Have a thorough understanding of the nature of alcohol/drug addiction and its recovery process.
• Knowledge of state, county, and CARF substance use disorder treatment facility standards.
• Resourcefulness, creativity, and strong problem-solving skills.
• Maintain a professional demeanor at all times.
• Ability to address stressful situations in a calm manner and be able to communicate in a positive way.
• Ability to work with diverse groups of people.
• Uncompromising integrity and ability to maintain the strictest confidentiality.
• Champions the mission, culture, and objectives of the organization.
• Demonstrates value and respect for all employees.
• High energy and enthusiasm.
• Performs effectively as a team player.
• Values the ideas and opinions of others and routinely collects their input as part of the decision-making process.

Nice To Haves

• KIPU experience
• Quality Improvement experience
• Be certified upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (preferred).

Responsibilities

• Conduct Quality Improvement Reviews for all programs at intake, during treatment, and at discharge.
• Track trends of re-occurring compliance issues and report them to the Quality Improvement Coordinator.
• Keep up to date on regulatory and licensing standards by program requirements; identify changes and new requirements.
• Attend compliance and/or quality assurance meetings at the county.
• Maintain timely and reliable attendance.
• Assist in developing and revising policies and procedures by regulatory and licensing requirements.
• Assist as necessary with stakeholder audits.
• Assist in compliance and revising tools, policies, and procedures to assist with compliance with quality improvement initiatives.
• Provide quality service to clients as required by Cedar House Life Change Center, State, and County Requirements.
• Perform life-saving measures when needed to protect the lives of Cedar House clients and employees.
• Consistently apply trauma-responsive practices to promote safety, trust, and healing.
• Train or assist in the trainings of co-workers as needed.
• Perform other duties and/or responsibilities as assigned.

Benefits

• Medical/Dental/Vision/Life Insurance
• 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary
• Employee Assistance Plan
• Vacation 2 weeks accrued per year initially, then incrementally more with longevity.
• Sick Leave - 48 hours
• Holidays 12 paid per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED