Quality Improvement Engineer, CMO

UIOWA • Iowa City, IA

13d • Hybrid

About The Position

The Office of the Chief Medical Officer (CMO) at UI Health Care has an opening for a full-time Quality Improvement Engineer. This position will lead, coordinate and operationalize activities related to patient flow, quality improvement, safety, and patient satisfaction metrics across UI Health Care. This position will support and oversee programs, projects, and initiatives for the Office of the CMO, as designated.

Requirements

• A master’s degree in Health Administration, Business Administration or Public Health, or an equivalent combination of education in a related field and experience is required.
• Minimum of 3 years in administrative and/or program management experience in an academic setting is required.
• This position requires the individual to be highly organized, have exceptional people skills, and be able to enact change within the institution in a positive way.
• Demonstrated ability to work independently.
• The ability to communicate effectively, both verbally and in writing.
• Demonstrated experience working effectively in a welcoming and respectful workplace environment.

Nice To Haves

• Prior experience with the following data analysis tools: Epic Reporting Workbench, Hedi, MS Access, Excel, Analysis Services cubes, Power Pivot, EPSI, and SQL Server is highly desirable.
• 3 to 5 years of data analytics experience and demonstrated ability to use data to drive change is highly desirable.
• 1 to 3 years Project Management experience is highly desirable.
• Prior experience in an academic hospital setting and/or knowledge of UI Health Care operations is highly desirable.

Responsibilities

• Lead operational improvement teams as needed.
• Ensure projects are managed through their entire life cycle within approved scope, schedule, and budget.
• Assist with multiple executive projects assigned by UI Health Care Senior Leadership and the Office of the CMO.
• Lead and operationalize performance improvement projects impacting core clinical processes, patient quality and safety, and patient flow throughout the organization.
• Manage, oversee, and coordinate the administration of selected programs within the Office of the CMO, including daily operational oversight, understanding and overseeing financial commitments, and continuously evaluating program goals and strategies for ongoing optimization.
• Support the creation of sustainable quality/performance improvement educational activities for physicians and staff.
• Conduct basic and advanced analyses to prioritize and drive change to improve processes, performance, and outcomes.
• Assist with the development and analysis of simulation models to determine the feasibility of new initiatives.
• Suggest key actions and strategic implications, develop, and assist in the execution of improved processes to allow for routine analytical reviews of financial and operational performance.
• Work collaboratively with physicians, nurses, and other clinical professionals to identify and improve clinical issues.
• Assist the CMO in process improvements in specific areas, including evaluation of present processes through data collection and interpretation, determining improvement strategies, and assisting in the implementation of improvements.
• Drive process improvement by maintaining institutional communications to sustain forward progress.
• Assist in the development and implementation of novel communication strategies to support the missions of UI Health Care.
• Serve as Leader/Manager of assigned projects.
• Collaborate with the Administrative Director, Office of the CMO, Associate Chief Medical Officer, and other institutional leaders to accomplish assigned projects.
• Lead the organization in achieving a culture focused on quality.
• Facilitate the coordination of CMO Office events.
• Present and promote information on programs in the Office of the CMO to departments and staff.
• Serve as a liaison between the office of the CMO and the faculty, staff, and trainees.
• Maintain a high level of discretion and professionalism with sensitive data.
• Perform other duties as assigned.

Benefits

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level