Quality Improvement Specialist

State of Montana • Missoula, MT

1d • Hybrid

About The Position

This position performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations. Other responsibilities include: on-site visits to ensure health, safety, and quality of life for service recipients; monitors trends in incident management reports to prevent future occurrences; conducts screenings to select individuals for waiver service opportunities. Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Requirements

• Bachelor’s degree in psychology, sociology, human services, special education or other education degree.
• Three years experience providing services to individuals with developmental disabilities.
• Knowledge of developmental disabilities resources and services.
• Knowledge of group mediation and problem resolution.
• Ability to maintain effective working relationships by using tact and professionalism.
• Ability to communicate effectively both orally and in writing.

Nice To Haves

• Education and experience with Applied Behavior Analysis.
• Other combinations of related education and experience may be considered on a case-by-case basis.

Responsibilities

• Performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations.
• Conducts on-site visits to ensure health, safety, and quality of life for service recipients.
• Monitors trends in incident management reports to prevent future occurrences.
• Conducts screenings to select individuals for waiver service opportunities.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level