Suicide Prevention Center QI Director

Didi Hirsch Mental Health ServicesLos Angeles, CA
$119,017 - $136,870Hybrid

About The Position

As the Quality Improvement Director for our Suicide Prevention Center, you will lead the implementation and management of a comprehensive quality program for the Didi Hirsch Suicide Prevention Center 988 crisis line and counseling centers, ensuring high standards of care and continuous improvement across services.

Requirements

  • Master’s degree in behavioral health, public health, or related field required.
  • Minimum 2-3 years of experience with crisis line operations and procedures.
  • Minimum 2 years of experience providing supervision to entry level and managerial staff.
  • Minimum 2-3 years of experience in compliance and quality improvement leadership role preferred.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in data analysis and performance management.
  • Ability to manage multiple priorities and work under pressure.
  • Knowledge of quality assurance and improvement methodologies.
  • Know and comply with Agency policies and procedures, HIPAA, MediCal policies and documentation guidelines, and other state, federal regulations relating to quality assurance and management.
  • Present ideas, information, and viewpoints clearly, both verbally and in writing.
  • Utilize analysis, experience, and judgment to make effective decisions.
  • Demonstrate commitment to team objectives and Didi Hirsch mission and values.
  • Efficiently use the personal computer including word processing, spreadsheets and other related software programs.
  • Adapt to changing needs by focusing on continuous professional development to acquire new skills and knowledge.
  • Current California drivers license and a driving record acceptable to the Agency’s insurance carrier.

Responsibilities

  • Quality Management Leadership and Oversight
  • Collaboration and Engagement
  • Compliance
  • Staff Supervision and Development

Benefits

  • Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.
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