Clinical Quality Coordinator- Location Negotiable (Not remote)
About The Position
The Quality Improvement Coordinator is part of the care team and works under the supervision of the Clinical Quality Manager. The coordinator works across the health center’s health services to develop comprehensive service delivery systems that meet patient needs and support organizational goals. The role interacts with federal, state, and local agencies to maximize resources and coordinate program development goals. It supports continuous quality improvement practices and measures, with a focus on the Patient Centered Medical Home model of care. This is a full-time, non-exempt position with a stated schedule of 8:00 a.m. to 5:30 p.m. Monday through Thursday and 8:00 a.m. to 12:00 p.m. Friday. Schedule adjustments or additional hours may be required to complete duties. The position requires 40% travel, has no supervisory responsibilities, and is listed as location negotiable but not remote.
Requirements
- Minimum education of LPN or equivalent medical experience in a medical setting.
- Medical Assistant qualification with at least one year of related experience in a medical or clinic setting.
- One year of experience in a medical field or setting; case management experience preferred.
- Ability to use electronic record-keeping systems, including electronic medical records.
- Basic Life Support (BLS) certification; employees without current certification at hire must obtain it within six months of employment.
- Detail-oriented, positive, able to take direction, work well with a team, and self-motivated.
- Ability to work in a constant state of alertness and in a safe manner.
- Ability to travel as required; the position states that 40% travel is required.
Nice To Haves
- Computer skills using Excel spreadsheets, graphs, and Word documents are preferred.
- Case management experience is preferred.
Responsibilities
- Facilitate the development, implementation, and communication of programs or projects promoting preventive screening, population management, and high-risk population management.
- Assist with collecting and entering patient-specific data into the electronic medical record.
- Participate in the Quality Improvement program and help identify prevention, treatment, or management interventions to improve the quality of services.
- Ensure patient confidentiality.
- Process data and compile reports on various projects.
- Notify and recall patients regarding missed appointments, care gaps, satisfaction, and related matters.
- Process requests from patients and staff through electronic messages.
- Maintain the hospital tracking log, schedule necessary follow-up, and obtain required medical documents.
- Complete transition-of-care outreach, including medication reconciliation, adherence to care plans and treatment goals, and assistance with follow-up resources and appointments.
- Communicate courteously and professionally with patients and staff, address questions, and direct calls promptly.
- Demonstrate good attendance, punctuality, professional behavior, and appearance.
- Serve as part of the care team and follow and implement workflows that support the Patient Centered Medical Home model of care.
- Attend or complete continuing education related to the position or other topics deemed necessary by the organization.
- Perform additional duties or responsibilities as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
