Quality Improvement Coordinator

CDS Monarch, Inc.•Webster, NY

3d•$24 - $27•Onsite

About The Position

The Quality Improvement Coordinator will support quality improvement activities related to monitoring, tracking, and follow-up oversight related to incident management and audit functions, including corrective actions, monitoring, and improvement plans to help improve agency compliance. This position will work closely with Operations in notification and monitoring of various types of follow-up to improve agency compliance.

Requirements

Knowledge of OPWDD regulations, desired.
Excellent reading, written, and verbal communicative skills.
Strong computer skills, including Microsoft Office products (Word & Excel) and Electronic Health Record.
Excellent time management
Critical thinking skills
Ability to work independently and with groups
Ability motivate others.
Must be at least 18 years of age.

Nice To Haves

Associate’s degree in Human Services, Business, or related field, preferred.

Responsibilities

Coordinates timely incident management and plans of corrective actions processes.
Monitors incident management follow-up and communicates with Operations to ensure timely processing.
Prepare, distribute and submit IRC meeting minutes to IRMA and CEO within established regulatory timeframes to ensure compliance.
Provides tracking and updates to operations leadership related to documentation/follow up necessary for incident completion/closure and audit corrective actions.
Assists with coordination of required incident regulatory requirements including but not limited to preparation of Incident management subject letters and Reports on Actions Taken (OPWDD 148).
Responds and processes record requests in accordance with Mental Hygiene Law, HIPAA, and Jonathan’s Law.
Assists incident investigators as needed (e.g., responding to OPWDD requests, transcription of interviews, etc.).
Reviews new notable events and upgrades as appropriate.
Reviews and closes notable events once completed by the operations team.
Perform all other duties relevant to the position as assigned by supervisor.