Quality Improvement and Population Health Specialist

Cascadia Health•Plaza, ND
•$80,525 - $86,286•Hybrid

About The Position

The Quality Improvement & Population Health Specialist is responsible for advancing continuous clinical improvement and measurable population health outcomes across Cascadia. This role focuses on improving care delivery through practice improvement, staff coaching, data-informed decision making, and evaluation of population health initiatives. The Quality Improvement & Population Health Specialist partners with clinical and operational teams to identify opportunities, test improvements, and translate data into sustainable changes that enhance access, effectiveness, and client experience. The job incumbent must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Requirements

  • Bachelor’s degree in behavioral science, public health, health sciences, psychology, sociology or related field.
  • Eligibility for credentialing as a Qualified Mental Health Associate (QMHA) required.
  • Three years of experience in clinical behavioral health, integrated care and/or population health programs.
  • Knowledge of quality improvement principles and change management in healthcare settings
  • Strong analytical skills with demonstrated ability to work with, interpret and present data
  • Proficiency in Microsoft Excel (advanced); experience with statistical tools such as R preferred
  • Ability to translate data and evidence into practical, client-centered improvements
  • Strong facilitation, communication and training skills
  • Commitment to recovery-oriented, trauma-informed and culturally responsive care.
  • Must have the ability to travel to multiple locations throughout the Portland Metro area.
  • Must have the ability to perform CPR and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire for client-facing staff, and CPR certification training will be provided within 120 days for all other staff. Certification must remain current.

Nice To Haves

  • Master’s degree in public health, social/behavioral science, healthcare administration or related field.
  • Experience supporting quality improvement initiatives, program evaluation or data-informed practice change preferred.

Responsibilities

  • Partner with clinical programs to identify opportunities for improvement in care delivery, workflows, and documentation practices.
  • Provide consultation, coaching, and training to support adoption of evidence-informed and trauma-informed clinical practices.
  • Facilitate improvement initiatives using structured improvement methods (e.g., PDSA cycles, workflow mapping, outcome tracking).
  • Support development and refinement of clinical workflows and operational procedures in collaboration with program leadership.
  • Monitor improvement efforts using qualitative and quantitative indicators; summarize progress and lessons learned for leadership.
  • Design and implement evaluations for population health initiatives, pilots, and grant-funded projects.
  • Identify, extract, and manage data from Electronic Health Records and other internal and external data sources.
  • Conduct basic to intermediate quantitative analyses (e.g., prevalence, comparisons, trend analysis) using advanced Excel and/or R.
  • Translate findings into actionable recommendations that inform interventions, workflow changes, and program design.
  • Develop dashboards, briefs, and presentations that communicate insights clearly to clinical, operational, and executive stakeholders.
  • Perform other duties as assigned.
  • Comply with and implement regulations, policies, and procedures under which the program operates.
  • Assist in crisis situations as appropriate, following emergency protocols/procedures.
  • Document and maintain records in a manner that assures compliance with all agency policies and procedures and local, state, and federal regulations.
  • Adhere to mandatory abuse reporting laws and HIPAA requirements.
  • Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
  • Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.

Benefits

  • Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
  • Medical and Dental Coverage (begins 1st of the month following hire date)
  • VSP Vision Discount Plan
  • 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
  • Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
  • Short-Term Disability, Long-Term Disability, and Life Insurance
  • Paid Bereavement and Jury Duty Leave
  • Length of Service Award
  • Voluntary Life Insurance
  • Supplemental Insurance
  • Student loan forgiveness options
  • Employee Assistance Program (EAP)
  • Bike to Work Reimbursement
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