Quality Improvement Advisor II

Mountain PacificHelena, MT
$70,000 - $95,000Remote

About The Position

The full-time remote Quality Improvement Advisor II provides client services to assigned groups and organizations and acts as the primary point of contact for communication, contract support, service expectations, issue resolution, and customer satisfaction. This position works closely with health care providers and partners to improve care delivery, quality data reporting, health information technology adoption, and performance under quality payment programs. This position ensures client expectations are met with a high degree of customer satisfaction. This position is responsible for meeting internal and external metrics associated with assigned contracts.

Requirements

  • Minimum of seven years of relevant experience in health care, quality improvement, provider engagement, or a related field.
  • Strong understanding of health care policy, quality reporting, performance improvement, and provider support.
  • Effective communicator and collaborator.
  • Ability to represent Mountain Pacific regionally.
  • Ability to manage project plans and competing priorities.
  • Ability to use health care data to support improvement.
  • Comfortable working independently and as part of the Quality Improvement team.

Nice To Haves

  • Specialty certification
  • Bachelor's degree

Responsibilities

  • Provides client services to assigned groups and organizations.
  • Acts as the primary point of contact for communication, contract support, service expectations, issue resolution, and customer satisfaction.
  • Works closely with health care providers and partners to improve care delivery, quality data reporting, health information technology adoption, and performance under quality payment programs.
  • Ensures client expectations are met with a high degree of customer satisfaction.
  • Responsible for meeting internal and external metrics associated with assigned contracts.

Benefits

  • 401(k) with an automatic 3% employer contribution
  • Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Flex, Health Saving Account, and 529 Plan
  • Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave
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