Quality Excellence and Conformance Manager

Airbus • Dulles, VA

14d • Onsite

About The Position

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation. In this context we are looking for a Quality Excellence and Conformance Manager to join our Quality Team in Dulles, Va.

Requirements

• Equipped with a degree in Aviation Business (or similar) paired with 5 years of experience in a production, maintenance or airline environment as a Quality Inspector, Conformance Manager (or a comparable role).
• Aircraft Systems or AerospaceEngineering Structure, including CFRP, and aging aircraft requirements
• Experience with AI tools and Skywise or other analytical systems
• Expert-level ability to interpret complex data sets and translate them into actionable insights.
• Familiarity with AOS standards or similar Lean/Six Sigma operating systems.
• Experience working with the aviation related regulations from EASA, FAA and TCCA including the QMS familiarity with AS/EN 9100 and AS/EN9120 standards
• Quality Management Systems (QMS) AS9100D / ISO 9001 framework.
• Results oriented and self-motivation with relationship building
• Committed, proactive and team-oriented way of thinking and acting
• Good team player with excellent interpersonal and communication skills, able to multi-task effectively.
• Language: Communicate in English, both verbally and in writing.
• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
• Sitting: able to sit for long periods of time in meetings, working on the computer.
• Standing: able to stand for discussions in offices or on the production floor.
• Travel: able to travel independently
• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.
• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site
• Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Responsibilities

• Quality Operations (20%): Using existing aerospace knowledge and expertise to inspect varieties of finished articles to ensure conformance with FAA/EASA/TCCA Part 21 specifications and established quality standards, including customer requirements
• Issue Discrepancy Reports and Unserviceable Tags on non-conforming material.
• Assist in the resolution of customer complaints and follow up with the Customer Service team to ensure correct handling and closure of the claim
• Assist in the resolution of supplier non-conformities and follow up with the Supply Chain team and the suppliers to ensure correct handling and closure of the supplier discrepancies
• Root Cause Analysis (25%): Lead Multifunctional Teams: Drive collaborative efforts to perform deep-dive Root Cause Analysis (RCA) on operational challenges.
• Continuous Improvement: Design and execute strategic "clean-up" initiatives to streamline workflows and reduce waste.
• Backlog Management: Support the operational "drumbeat," working closely with technical experts to resolve blocking challenges and keep projects on track.
• Data Analysis & Executive Reporting (25%): Non-Conformity Oversight: Perform regular, detailed analysis of incoming and outgoing non-conformities to identify trends and risks.
• Performance Metrics: Develop and maintain regular reporting for the Quality Organization based on defined KPIs.
• Stakeholder Collaboration: Partner with the Central Performance Management team to ensure alignment between departmental output and upper management goals.
• Innovation & Digital Strategy (20%): AI & Robotics Integration: Act as the primary driver for adopting Artificial Intelligence and Robotic Process Automation (RPA) to enhance the Goods Receipt (GR) and overall Quality processes.
• Standardization: Drive the implementation of AOS (Airbus Operating System) standards, including tools like Polypoly, standard agendas, and visual management systems.
• Additional Responsibilities: Other duties as assigned (10%)

Benefits

• Competitive Remuneration
• Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave
• Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities
• Health & Wellbeing: Health insurance, well-being programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees