About The Position

This role is responsible for responding to the immediate needs of production or the customer by troubleshooting and assisting with problem-solving and quality concern resolution. The technician will document problem resolutions and corrective actions, coordinate customer inspections, and facilitate testing and certification of orders. They will also perform or coordinate validation of controlled processes, assist with in-process, final, and vendor inspection tasks, and coordinate or perform calibration of in-house test equipment. Additionally, the role involves supporting the Quality Coordinator with calibration of gauging, monitoring and helping control scrap, revising and maintaining process documentation, measuring and analyzing key quality performance data, and facilitating resolution and communication of internal problems identified through the LifeLines (Corrective Action system).

Requirements

  • Associates Degree in Technical field AND two years related experience OR equivalent combination of education and experience.

Responsibilities

  • Troubleshoot and assist with problem-solving and quality concern resolution.
  • Document problem resolutions and corrective actions.
  • Coordinate customer inspections and facilitate testing and certification of orders.
  • Perform or coordinate validation of controlled processes (e.g., welding, soldering, painting).
  • Assist in accomplishing in-process, final, and vendor inspection tasks.
  • Coordinate or perform calibration of in-house test equipment.
  • Support the Quality Coordinator with the calibration of gauging.
  • Monitor and help control scrap, including pareto and corrective action analysis.
  • Revise and maintain process documentation to support quality improvement.
  • Measure and analyze key quality performance data and make recommendations for improvement.
  • Facilitate resolution and communication of internal problems identified through LifeLines (Corrective Action system).
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