Quality Engineering Technician

1X • San Carlos, CA

2d • Onsite

About The Position

We’re building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back. Simple, but it’s not. To do this right, we have to solve robotics, AI, manufacturing - at the same time, at scale, in a form factor that has to be safe enough to live with your family. If you’re inspired by this, you’ll thrive here. We’ve been at this since 2014 and we’re at the point where the hard problems are behind us and the hard work is in front of us. NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people. We’re not demoing it - we’re shipping it. We’re excited to meet you, if this excites you. If you’ve spent your career working on problems that matter and want to see them actually reach the world - this is that moment. We’re scaling, we’re hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.

The Quality team is responsible for ensuring every component, assembly, and robot meets the standards required to operate safely and reliably in the real world. Working closely with Manufacturing, Engineering, Supply Chain, and Operations, the team identifies issues early, drives containment, and helps improve product quality as we scale from prototypes to high-volume production.

Requirements

• 3+ years of hands-on quality, manufacturing, or engineering technician experience.
• Experience performing inspections and investigating quality issues in a production environment.
• Ability to read and interpret mechanical drawings, electrical schematics, and technical specifications.
• Experience using inspection and test equipment such as calipers, multimeters, oscilloscopes, power supplies, or similar tools.

Nice To Haves

• Experience supporting robotics, automation, consumer electronics, automotive, or other electromechanical products.
• Experience diagnosing and repairing mechanical or electromechanical assemblies.
• Familiarity with quality management systems, MRB processes, and nonconformance tracking.

Responsibilities

• Maintain timely incoming inspection and material disposition activities to prevent production disruptions.
• Drive containment and escalation of nonconforming materials, ensuring issues are clearly documented and resolved.
• Deliver accurate inspection data and technical findings that enable engineering and supplier quality improvements.
• Support rapid root cause investigations by providing clear problem statements, inspection results, and failure analysis data.
• Maintain inspection equipment, tooling, and calibration records to ensure reliable and repeatable quality assessments.

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, company holidays, and parental leave
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
• Commuter benefits (transit and parking)
• Short-term and long-term disability, and life insurance
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Onsite snacks and catered lunches

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed