Quality Engineering Technician - Rome, NY

Indium Corporation•Rome, NY

2d•$39,500 - $52,500•Onsite

About The Position

The Quality Engineering Technician participates in initiatives to understand processes and implement appropriate process controls, helping ensure that Indium Corporation products meet customer requirements. The role supports the company’s growth, vision, and values, and work is assigned and performed under general supervision. The technician tests or facilitates testing of customer-returned and developmental materials, supports product validation and product auditing, and logs, researches, and resolves product-quality complaints. The role documents procedures under relevant quality standards, supports manufacturing engineering and R&D with new products and technologies following an APQP process, and uses computer programs and statistical software to analyze data and report results. Other work includes participating in 8D problem-solving, investigating and maintaining quality test equipment, coordinating with quality department staff, and managing multiple projects.

Requirements

Three years of work experience in a manufacturing environment, preferably in quality.
Knowledge of quality standards and statistical concepts.
Advanced math skills.
Proficiency in Microsoft Office and experience with software for DOE, SPC, and data analysis.
Experience supporting internal and external customers with requests for technical assistance, quality inquiries, and product testing.
Detail-oriented and highly organized.
Ability to work independently or as part of a team as needed to meet goals.
Excellent oral and written communication skills.
Provide own transportation for local/day travel, including travel between Indium Corporation facilities.

Nice To Haves

Associate degree in a science-based technical discipline preferred.

Responsibilities

Test, or facilitate the testing of, customer-returned and developmental materials to support product validation and the product auditing program.
Log, research, and resolve customer complaints relating to product quality.
Document procedures in accordance with ISO9001, IATF16949, AS9100, and/or other relevant quality standards.
Support business plan goals and objectives.
Support manufacturing engineering and R&D with the design and implementation of new products and/or technologies following an APQP process.
Use computer programs and statistical software to analyze data, report results, and draw data-driven conclusions.
Participate in problem-solving activities using an 8D format.
Investigate, identify, recommend, install, and maintain quality test equipment.
Coordinate activities with other quality department staff.
Manage multiple projects simultaneously and deliver timely results.
Perform other duties and special projects as assigned.