Quality Engineering Technician

Evans Capacitor Co•East Providence, RI

5d•Hybrid

About The Position

The Quality Engineering Technician is an hourly position that supports the company’s AS9100 and ISO 9001 registered Quality Management System (QMS) in an electronics component manufacturing environment. This role is primarily responsible for facilitating and maintaining the Non-Conformance (NC) and Corrective and Action (CA) programs in accordance with standard requirements. The position ensures proper containment, investigation, root cause analysis, corrective action implementation, and effectiveness verification to support product conformity, regulatory compliance, and continuous improvement. This role works closely with Quality, Production, Engineering, Purchasing, Customer Quality, and other cross-functional team members to support quality-related activities and help resolve issues, maintain accurate quality records, and support overall quality system effectiveness. Process ownership, approval authority, personnel supervision, customer quality ownership, and final disposition responsibility remain with Quality leadership and assigned functional owners.

Requirements

High school diploma or equivalent required.
Experience in a quality, manufacturing, engineering, inspection, or document control role required.
Familiarity with ISO 9001, AS9100, or similar quality management systems required.
Knowledge of CAPA, NC systems, electronics manufacturing, Excel/data analysis, and document control processes.
Ability to read and understand procedures, work instructions, drawings, specifications, and inspection records.
Strong attention to detail and organizational skills.
Good written and verbal communication skills.
Ability to work independently and as part of a team.

Nice To Haves

Associate degree, technical training, or quality related coursework in a related field preferred.
ASQ Certified Quality Technician (CQT), Certified Quality Inspector (CQI), Certified Quality Engineer (CQE), or related quality certification preferred.
Proficiency with Microsoft Office and quality management software preferred.
Experience with IPC standards, FMEA, aerospace background, audit support preferred.

Responsibilities

Administer the NC process, document NCMRs, coordinate containment activities, support MRB and follow-up activities ensuring traceability of nonconforming material
Track NCR/NMR status and support timely closure of records.
Facilitate CAs, support root cause analysis, track actions, verify effectiveness, maintain documentation.
Manage supplier NC’s and CA’s as assigned. Support customer complaints through management of internal CA’s as required.
Support investigations, risk mitigation, and FMEA participation.
Maintain quality records, support audits, and help ensure compliance with company procedures, customer requirements, and the registered Quality Management System.
Ensure traceability and configuration control in ERP system as well as controlled document databases.
Track quality metrics, NCR/NMR status, CAR/CA status, document revisions, and other assigned quality data.
Support creating, reviewing, updating, releasing, and maintaining controlled documents, quality records, and related document revision history.
Review quality records for accuracy, completeness, and compliance.
Assist with internal audits, audit preparation, and follow up activities.
Help identify process improvements and support continuous improvement activities.
Work with Production, Engineering, Purchasing, the Quality team, Customer Quality, and other cross-functional team members to resolve quality-related issues.
Ensure quality files and records are organized, accurate, controlled, and readily available for audits or customer review.
Perform other duties as required.