Quality Engineering Manager
About The Position
The Quality Engineering Manager at Double E’s West Bridgewater facility is the hands-on owner of the quality process for onsite, high-mix, low-volume production of custom engineered and machined components. The role leads quality from print and contract review through incoming, in-process, and final inspection, shipment, and customer follow-up. It is a working manager position requiring regular shop-floor involvement and personal leadership of root cause analysis and corrective action. The manager partners with Engineering, Production, Planning, Procurement, suppliers, and customers to contain quality issues, prevent recurrence, strengthen vendor quality, and keep make-to-order work moving. The role also maintains practical quality procedures, provides training, and directs and coaches quality and inspection resources while personally handling urgent and complex issues.
Requirements
- At least 5 years of progressive quality engineering experience in machining, metal fabrication, or engineered components, including experience leading quality processes.
- Demonstrated ownership of hands-on root cause analysis and corrective action operations.
- Experience working with Procurement and suppliers on incoming quality, supplier corrective actions, performance improvement, and issue escalation.
- Experience managing nonconforming material, MRB, scrap, rework, customer complaints, CAPA, and quality records in a make-to-order environment.
- Ability to create actionable, real-time quality reporting using trend, Pareto, status, and accountability views.
- Working knowledge of ERP-based research involving routings, inventory, work orders, BOMs, part history, NCRs, RMAs, inspection records, and supplier data.
- Strong communication skills and the judgment to manage competing priorities.
Nice To Haves
- InforVisual experience is strongly preferred.
- ISO 9001 leadership or internal auditing experience.
- Lean, Six Sigma, ASQ certification, or formal problem-solving training.
- Experience with Creo, SolidWorks, AutoCAD, or similar 2D/3D CAD software.
- Background in web handling, converting, packaging, rollers, shafts, chucks, safety chucks, or related equipment.
Responsibilities
- Own and continuously improve the site quality management process from print review and supplier receipt through production, final inspection, shipment, and customer response.
- Lead hands-on containment, root cause analysis, corrective action, and effectiveness verification for internal defects, nonconforming material, scrap, rework, returns, and customer complaints.
- Facilitate practical problem solving, ideally using Pareto analysis or other preferred methods.
- Partner with Procurement to resolve incoming and vendor-related issues.
- Work with Engineering, Production, Planning, and Inspection to review drawings, GD&T, specifications, routings, bills of materials, revisions, inspection plans, and process risks.
- Maintain clear quality procedures and conduct training suited to a fast-moving environment.
- Provide day-to-day direction, coaching, and technical support to quality and inspection resources.
- Remain personally engaged in urgent and complex quality issues.
- Create actionable, real-time quality reporting using trend, Pareto, status, and accountability views to drive measurable improvement.
- Manage nonconforming material, MRB, scrap, rework, customer complaints, CAPA, and quality records in a make-to-order environment.
- Work with suppliers on incoming quality, supplier corrective actions, performance improvement, and issue escalation.
Benefits
- Competitive total rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
