Quality Engineering Manager, CI/CD

FIS•Jacksonville, FL
•Hybrid

About The Position

As a Manager, Software Engineering, you will lead the design, development, and delivery of scalable, efficient software systems aligned with FIS technology objectives. You will guide software architecture, cloud computing activities, application reliability, and continuous improvement while partnering with cross-functional teams and application users. You will manage a small to mid-sized technical team, direct short-term strategy execution, and help deliver significant projects within defined budgets. The role leads quality engineering across multiple products or portfolios, ensuring quality is embedded throughout the software development lifecycle. It focuses on improving stability, reducing defects, and delivering predictable releases in collaboration with product and engineering leadership. The position is based in Jacksonville, Florida, with a hybrid schedule of three days in-office and two days virtual. Current and future sponsorship are not available. The team consists of Software Developers and Quality Engineers who collaborate to deliver high-quality software supporting banking and financial operations. They build scalable, secure, and efficient systems for clients and internal stakeholders.

Requirements

  • 8+ years in Quality Engineering.
  • 5+ years in QA leadership overseeing multiple products or portfolios.
  • Experience creating enterprise-scale QA strategies.
  • Strong release governance and test management background.
  • Experience integrating automation into CI/CD pipelines.
  • Vendor/team governance experience.
  • Strong leadership and stakeholder-management skills.

Nice To Haves

  • Experience in digital banking, payments, or financial services.
  • SWIFT knowledge.
  • Experience with quality metrics-driven improvement programs.
  • Experience in security, resilience, and vulnerability testing.

Responsibilities

  • Define and execute end-to-end QA strategy.
  • Lead quality engineering across multiple teams and products.
  • Drive defect reduction and release readiness.
  • Establish QA governance and standards.
  • Implement quality gates and CI/CD automation.
  • Manage test data and environments.
  • Improve platform stability using quality metrics.
  • Coach and develop QA leads and engineers.
  • Lead the design, development, and delivery of scalable, efficient software systems aligned with FIS technology objectives.
  • Guide software architecture, cloud computing activities, application reliability, and continuous improvement.
  • Partner with cross-functional teams and application users.
  • Manage a small to mid-sized technical team and direct short-term strategy execution.
  • Help deliver significant projects within defined budgets.
  • Ensure quality is embedded throughout the SDLC.
  • Partner with product and engineering leadership.
  • Build and lead QA organizations.

Benefits

  • Flexible and creative work environment.
  • Diverse and collaborative atmosphere.
  • Professional and personal development resources.
  • Opportunities to volunteer and support charities.
  • Competitive salary and benefits.
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