Quality Engineering Domain Lead
About The Position
The Quality Engineering (QE) Domain Lead position at National Life Group is a key leadership role responsible for end-to-end quality within a portfolio of business domains. This is a unique opportunity to affect change and directly improve the lives of our customers and employees. This role demands a high degree of independence, organizational skills, emotional intelligence, and ability to juggle multiple projects and competing schedules. Collaboration, an open mind, humility, and ability to influence others will be instrumental to success. The position reports to the Head of Quality Engineering. You will be part of a 100+ member team that continuously drives innovation while delivering end-to-end solutions in support of National Life’s business needs.
Requirements
- Bachelor’s degree in computer sciences, related field, or equivalent combination of education and experience
- 3-5 years of demonstrated progressive technical leadership experience leading a geographically dispersed, global workforce
- Life & Annuity insurance industry experience
- Strong QE knowledge and skills with demonstrated ability to lead teams through complex initiatives
- Strong analytical and problem-solving abilities
- Experience with automated testing tools and Agentic AI
- Ability to think creatively and drive innovation
- Ability to work collaboratively across business units and IT customers
- Excellent verbal and written communication skills, both technical and non-technical
- Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
- Stay curious and open to new AI-enabled ways of working.
- Exercise sound judgment by reviewing and validating AI-generated content.
- Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles.
- Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention, and intellectual property.
Nice To Haves
- Hands-on experience with QE tools such as Zephyr Enterprise, Tosca, and/or NeoLoad
- Broad IT technical experience
Responsibilities
- Lead QE delivery teams by example
- Motivate and inspire QE delivery teams
- Foster a culture of excellence, collaboration, innovation and shared responsibility for quality
- Understand the business “why” behind the solutions we deliver
- Oversee the definition and execution of test plans
- Collaborate with engineering teams to identify and proactively resolve quality issues
- Monitor capacity of highly outsourced, global teams and address constraints and key person risks
- Roll up your sleeves and help teams overcome challenges
- Mature our test automation portfolio, requirement traceability practices, and promote transparency of testing activities
- Maintain up-to-date knowledge of industry trends, technologies, and QE best practices
- Experiment with emerging technologies and leverage the most promising to mature our quality practices and deliver business value
- Foster and maintain trusting relationships with all parties
- Work closely with cross-functional teams including business, engineering, and external vendors to ensure quality objectives are met
- Communicate quality metrics, issues, and progress to senior management and stakeholders
- All other duties as assigned.
Benefits
- Base Pay Range
- Additional Compensation and Benefits
- 401(k) eligibility
- various paid time off benefits, such as vacation, sick time, and parental leave
- discretionary annual incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
