Quality Engineering Domain Lead

National Life Insurance•Addison, TX

2d•Onsite

About The Position

The Quality Engineering (QE) Domain Lead position at National Life Group is a key leadership role responsible for end-to-end quality within a portfolio of business domains. This is a unique opportunity to affect change and directly improve the lives of our customers and employees. This role demands a high degree of independence, organizational skills, emotional intelligence, and ability to juggle multiple projects and competing schedules. Collaboration, an open mind, humility, and ability to influence others will be instrumental to success. The position reports to the Head of Quality Engineering. You will be part of a 100+ member team that continuously drives innovation while delivering end-to-end solutions in support of National Life’s business needs. This position currently offers an onsite work schedule, with the expectation that you will be in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Requirements

Bachelor’s degree in computer sciences, related field, or equivalent combination of education and experience
3-5 years of demonstrated progressive technical leadership experience leading a geographically dispersed, global workforce
Life & Annuity insurance industry experience
Strong QE knowledge and skills with demonstrated ability to lead teams through complex initiatives
Strong analytical and problem-solving abilities
Experience with automated testing tools and Agentic AI
Ability to think creatively and drive innovation
Ability to work collaboratively across business units and IT customers
Excellent verbal and written communication skills, both technical and non-technical
Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
Stay curious and open to new AI-enabled ways of working.
Exercise sound judgment by reviewing and validating AI-generated content.
Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles.
Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention, and intellectual property.

Nice To Haves

Hands-on experience with QE tools such as Zephyr Enterprise, Tosca, and/or NeoLoad
Broad IT technical experience
AI Proficiency

Responsibilities

Lead QE delivery teams by example
Motivate and inspire QE delivery teams
Foster a culture of excellence, collaboration, innovation and shared responsibility for quality
Understand the business “why” behind the solutions we deliver
Oversee the definition and execution of test plans
Collaborate with engineering teams to identify and proactively resolve quality issues
Monitor capacity of highly outsourced, global teams and address constraints and key person risks
Roll up your sleeves and help teams overcome challenges
Mature our test automation portfolio, requirement traceability practices, and promote transparency of testing activities
Maintain up-to-date knowledge of industry trends, technologies, and QE best practices
Experiment with emerging technologies and leverage the most promising to mature our quality practices and deliver business value
Foster and maintain trusting relationships with all parties
Work closely with cross-functional teams including business, engineering, and external vendors to ensure quality objectives are met
Communicate quality metrics, issues, and progress to senior management and stakeholders
All other duties as assigned.