Quality Engineer
About The Position
The Quality Engineering Team is responsible for technical quality management in North America, overseeing operations integral to the market’s quality process cycle. Within this Team, the Quality Engineer ensures timely resolution for all topics belonging to their dedicated Engineering technical discipline. The Quality Engineer is also responsible to PEUS as the resident technical expert for their respective technical discipline as it pertains to all Porsche models in operation within the market. This responsibility necessitates staying abreast of the latest technology in Development and validation within Porsche AG.
Requirements
- Four-year Engineering or technical-based degree in automotive related sciences or technologies
- Two years of work experience in fields related to automotive technologies
- Experience with and knowledge of automotive systems
- Experience with associated diagnostic tools to analyze problems in vehicles
- Experience with data analysis and engineering evaluations
Nice To Haves
- Graduate Degree in Engineering
- Fluent or proficient German
- Prior Automotive AfterSales and customer experience is a plus
- Ideal candidates are tenacious, persistent, well-organized, flexible to adapt to various forms of challenges, process oriented and work well within a group
- Six-Sigma certifications are beneficial
Responsibilities
- Monitor market quality by analyzing various sensors to include repetitive failures by the Technical Support Team, Technical Support tickets, repurchases, and other sources of product quality topics and complaints
- Perform root cause analysis utilizing tools and software such Vector CANape, CANoe and other data acquisition means
- Collaborate with PAG Departments responsible for Quality and Engineering to facilitate and expedite countermeasure development and validation
- Support Technical Support Hotline and Field Technical Managers with 3rd level support for pressing and frequent topics
- Develop and manage field information and field fixes as Advanced Technical Information bulletins to implement short and long term service solutions, keeping dealer technicians up to date on known topics
- Assist with Development Engineering initiatives in North America through supporting activities such as test tours and other validation trials, which may include extended travel.
- Provide guidance and direction for technical personnel and Quality Engineering interns
Benefits
- Paid Vacation
- Paid Holidays
- Paid Sick leave
- 401(k) match
- Medical, dental and vision coverage
- Tuition and certification reimbursement
- Life Insurance
- Short and Long Term Disability Coverage
- Subsidized gym membership program
- Subsidized Porsche and VW leasing programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
