Quality Engineer
About The Position
Cisco’s Global Supply Chain organization is looking for an experienced Quality Engineer to join our central Product Quality Engineering team! You’ll partner with teams across Product Design, Manufacturing, Supplier Quality, Product Operations, and Customer Engineering to help deliver reliable, high-quality products that power the world’s networks. Our team plays a significant role in shaping product quality from the earliest design stages through customer deployment. If you enjoy solving complex problems, influencing cross-functional teams, and driving meaningful improvements, we’d love to meet you. Are you energized by improving products that impact customers around the world? Do you thrive in environments where you can influence change and drive continuous improvement? In this role, you’ll help lead quality initiatives across multiple product families and work closely with teams around the globe to improve product reliability, customer experience, and operational performance.
Requirements
- Bachelor’s degree in Engineering with 8+ years of related experience, or Master’s degree with 6+ years of experience in Product Quality Engineering or a related field.
- Strong experience in product quality engineering, including product architecture, failure analysis, and reliability methodologies.
- Experience leading complex cross-functional projects in fast-paced environments.
- Strong analytical and problem-solving skills with experience using data and statistics to drive quality improvements.
- Ability to influence stakeholders, manage competing priorities, and lead change across large organizations.
Nice To Haves
- Six Sigma Green Belt certification or similar process improvement experience.
- Experience supporting networking products, hardware systems, or high-volume manufacturing environments.
- Strong communication and presentation skills with the ability to clearly explain technical concepts to different audiences.
Responsibilities
- Partner with engineering and manufacturing teams early in the New Product Introduction (NPI) process to build quality and reliability into products from the beginning.
- Lead investigations into complex product quality issues, drive root cause analysis, implement corrective actions, and support customer critical issues through resolution.
- Collaborate across Business Units, Manufacturing, Product Operations, Supply Chain, and Customer Engineering teams to solve high-impact product and process challenges.
- Use data, analytics, and statistical methods to identify trends, assess risk, improve processes, and support proactive quality decisions.
- Guide continuous improvement efforts using Quality Management Systems (QMS), industry standards, and quality engineering best practices.
- Mentor junior engineers and help build a collaborative, growth-oriented team environment.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- grants of Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
