QUALITY ENGINEER

IMA S.p.A.Town of Tonawanda, NY
$68,000 - $90,000Onsite

About The Position

IMA Group is a global leader in the development and production of automatic machines for the processing and packaging of pharmaceutical, cosmetics, food, tea and coffee products. We are constantly oriented towards innovation, thanks to significant investments in R&D and a constant dialogue with customers, the territory and local suppliers. We promote an environmentally friendly attitude towards achieving sustainable development. Our history is characterized by a constant growth, realized also with the continuous investment on the development of people and their skills. We are over 7,000 employees, 59% in Italy and 41% in the rest of the world, present in more than 80 countries. IMA Life North America is a company within the IMA Group that specialises in providing aseptic processing and freeze-drying solutions for the pharmaceutical and biotechnology industries. IMA Life North America is part of IMA Life, a business unit focusing on the pharmaceutical sector who delivers advanced technologies for filling, lyophilisation and isolation, ensuring maximum sterility and product integrity for customers around the globe. We are seeking a proactive, analytical Quality Engineer to drive continuous improvement and systemic quality excellence within a complex manufacturing environment. This role goes beyond standard compliance; it requires a hands-on problem solver who leverages Lean methodologies and data-driven frameworks to eliminate root causes, streamline processes, and elevate our Quality Management System.

Requirements

  • Four-year degree in an appropriate technical discipline (e.g., Engineering).
  • A minimum of 3 to 5 years of quality engineering experience in a manufacturing environment.
  • Demonstrated expertise in Lean methodologies, Six Sigma frameworks (e.g., DMAIC), and advanced root cause analysis.
  • Deep knowledge of mechanical inspection practices, metal fabrication processes, and ASME pressure vessel codes.
  • Extensive familiarity with ISO 9001 standard management, audit execution, and QMS oversight.
  • Exceptional interpersonal and communication skills.
  • Proven ability to interface effectively with cross-functional teams

Responsibilities

  • Lead the rapid disposition and closure of product and material non-conformances.
  • Utilize standardized troubleshooting frameworks (DMAIC, Ishikawa, 5 Whys) to drive definitive root cause analysis and implement sustainable corrective actions that permanently reduce costs and defects.
  • Provide robust oversight of the ISO 9001 Quality Management System.
  • Act as a primary driver for internal and external audit management, system maintenance, and the rigorous enforcement of quality standards.
  • Champion Lean methodologies to eliminate waste, improve process velocity, and optimize inspection workflows.
  • Utilize visual scoreboards and data reporting to track KPIs and drive continuous flow.
  • Conduct incoming, Work-in-Process (WIP), and final product inspections.
  • Ensure strict adherence to mechanical specifications for small and large metal fabrications, machined parts, and ASME-coded pressure vessels.
  • Conduct supplier assessments and source inspections (some travel required).
  • Partner extensively with suppliers to resolve chronic performance issues, educating them on critical product requirements and advanced quality control.
  • Oversee calibration of equipment.
  • Generate, maintain, and refine standardized work instructions for inspection and calibration processes.
  • Actively promote a culture of health and safety for all personnel and equipment users, ensuring strict daily compliance with all company and regulatory safety standards.

Benefits

  • Comprehensive medical, dental, vision, life and disability insurance
  • 401(k) retirement plan
  • Tuition assistance
  • Annual bonus
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