ENGINEER QUALITY 5

AirReps•WALLER, TX

About The Position

The Quality Engineer oversees quality activities for products manufactured at DTTP, products sourced from sister plants, and products and accessories procured from third-party vendors. The role drives continuous improvement in product quality and adherence to procedures, reviews quality standards, tolerances, and engineering changes, and evaluates changes affecting existing products, outsourced parts, processes, subassemblies, and new products. It analyzes specifications and manufacturing processes for new products, develops test plans and quality testing equipment, monitors warranty reports, and investigates complex quality problems to recommend and verify corrective actions. The position is a subject matter expert who leads product launch quality, organization-wide improvement initiatives, and complex projects with limited oversight. It coordinates cross-functional teams to address corrective and preventive actions, qualify design, supplier, reliability, and component changes, and minimize disruption to manufacturing. The role also provides production support, develops and reports on launch and warranty quality metrics, mentors and trains engineers and team members, and supports the effective operation and strategic planning of Quality Assurance. It may act as a proxy for the manager when needed. The job requires travel when required and allows essential responsibilities to be performed with or without reasonable accommodations.

Requirements

  • At least 8 years of experience in quality engineering or a related field, with significant HVAC or similar manufacturing experience and a proven record of quality improvements.
  • Bachelor’s degree in Engineering, such as Mechanical, Industrial, or a related field.
  • Six Sigma and/or Quality Engineering certification required; the posting also lists Six Sigma Black Belt or Master Black Belt and Certified Quality Engineer (CQE) or equivalent.
  • Expert-level knowledge of HVAC systems, manufacturing processes, and industry standards, or a similar industry.
  • Advanced knowledge of quality management systems and APQP/PPAP, with knowledge of systems such as ISO 9001.
  • Strong problem-solving skills and ability to identify root causes and lead multidisciplinary solutions using DMAIC, Six Sigma, FMEA, 8 Disciplines, and lean methods.
  • Ability to use statistical methods to analyze data and communicate actionable findings to senior leadership.
  • Familiarity with data-analysis tools such as Minitab, Excel pivot tables, Tableau, and MAPICS.
  • Advanced knowledge of DOE, ANOVA, and regression analysis.
  • Ability to interpret engineering standards and drawings.
  • Advanced project-management, strategic-planning, interpersonal, leadership, communication, presentation, and meeting-facilitation skills.
  • Ability to manage multiple urgent projects using the PDCA approach and lead complex, large-scale initiatives with limited oversight.
  • Ability to create business cases for quality issues and motivate cross-functional teams toward shared goals.
  • Ability to mentor and train quality engineers and team members and share best practices.
  • Knowledge of product safety monitoring during product development and ability to identify and manage reliability risks that could interrupt business operations.
  • Ability to apply sound judgment, a strong work ethic, and integrity.
  • Ability to travel when required.
  • Ability to perform essential responsibilities with or without reasonable accommodations.

Nice To Haves

  • Master’s degree in Engineering, Quality Management, or a related field.
  • Certified Quality Engineer (CQE) or equivalent certification is preferred.
  • Knowledge of Design of Experiments (DOE), ANOVA, and regression analysis is identified as a plus.

Responsibilities

  • Advocate for manufacturing operations and end customers by ensuring new products launch at an improved quality level.
  • Track and communicate product-launch status and the performance of launched products using established metrics.
  • Promote continuous improvement and adherence to product quality standards.
  • Coordinate with Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality to oversee and drive corrective and preventive actions related to quality issues.
  • Lead multidisciplinary efforts to correct product designs and standards, supplier issues, and internal manufacturing processes for DTTP and sister-plant products.
  • Communicate quality problems internally, including problem descriptions, status, root-cause analyses, and resolution timelines through 8D reporting.
  • Lead Development Quality Improvement and Warranty Monitoring reporting for new product launches.
  • Lead and coordinate new-product-launch efforts to minimize their impact on manufacturing operations.
  • Lead organization-wide quality improvement initiatives and develop new improvement techniques and strategies.
  • Supervise, train, and audit incoming personnel and laboratory or line auditors.
  • Support production and ensure system adherence.
  • Verify and validate product design, supplier, reliability, and component changes through design-engineering and reliability test processes.
  • Manage complex, high-impact projects related to warranty F-cost reduction and new-product-development launches.
  • Serve as a recognized authority on HVAC quality issues and solutions.
  • Mentor engineers and develop their project-management skills.
  • Ensure effective Quality Assurance operations and strategic planning.
  • Coordinate with Design, Procurement, Supplier Quality Assurance, and Reliability to qualify supplier and internal changes before implementation.
  • Ensure the Quality Policy and Daikin Core Values are understood and guide departmental decision-making.
  • Support smooth Development Quality Department operations through clear expectations, work assignments, scheduling, hiring, discipline, team management, budgeting, and environmentally friendly practices.
  • Act as a proxy for the manager when needed, applying best practices and making timely decisions to support deliverables.
  • Identify and prevent potential risks, apply quality practices and tools, and lead data collection and analysis for quality improvement projects.
  • Define, control, and improve performance using KPIs and Kaizen activities; collaborate across functions to achieve team, group, and company goals.
  • Perform additional projects and duties to support ongoing business needs.
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